Weekly Staff Newsletter

HEALTHWEST NEWSFEED

CHECK OUT THE LATEST HIGHLIGHTS AND IMPORTANT UPDATES

Thank You For Filling Out Mobile Crisis On-Call Survey

Thank you to all of the clinical staff who recently took the time to fill out our survey on HealthWest's current mobile crisis on-call plan.


Nearly 180 surveys were completed and the results were recently presented to the Clinical Operations team. That team will use the collected data to better inform how we plan to address mobile crisis on-call duties moving forward.


Thaks again for your input and your dedication to the people we serve.

CARF Survey is Coming Soon

As many of you heard during our staff meeting this week, our CARF Survey is coming in the next couple of months. CARF (Commission on Accreditation of Rehabilitation Facilities) commits us to the quality care we serve daily.


Our CARF Survey is an onsite visit, and the surveyors will visit each HealthWest location. Some of the items they will be observing will be:

  • Lat43 Records
  • Training Completion Records (Are Yours Up to Date?)
  • Credentialing Documents
  • Consumer Documentation
  • Workstations
  • Consumer Feedback


Although we do not know the exact day of the audit, we will receive 30 days' notice and we expect it to be sometime in March or April. Matt Plaska will be giving us updates during each staff meeting leading up to the survey and we will send out communications when needed.


For more information and resources, check out the Accreditation page on The Compass.

Accreditation Page

New Time System

Brandy Carlson recently discussed a new time system that will be launching soon, Attendance On Demand (AOD).


This new system is being launched for a couple main reasons:

  • So we can meet accounting deadlines and rules for the State
  • More efficient tracking of time for grants


AOD will replace Timeout and the yellow time off sheets. All annual leave requests will be submitted through AOD. The system will also make it easier to track your time if you work in different grants and programs; simply click the Transfer button and select the program. This will help prevent errors on your paycheck.


If you already have requests approved and scheduled in Time Out, have no fear; it will be transferred over, and you will not have to resubmit the request. Another item to note is that the system will not be tracking breaks, but it will track lunches.


Leading up to the launch of this new system, we will be providing updates, training and tips to make this change easier for everyone.


If you have any questions or concerns, please contact Brandy Carlson.


Below is a video showing you tips and tricks of AOD. We highly recommend you watch it as it could help answer some questions for you.

NABD Cheat Sheet

The Customer Service Team has put together an NABD Cheat Sheet to help everyone meet all requirements of an NABD. If you have any questions regarding this document, please contact Michael Pyne.

Click Here To Download The Cheat Sheet

HealthWest Presents at CMHA Winter Conference

Michael Pyne was recently a part of the Keynote Presentation, "Suicide Prevention Across Michigan," at the CMHA Winter Conference in Kalamazoo.


The presentation discussed how suicide prevention efforts within the Michigan Department of Health and Human Services (MDHHS) and across Michigan have grown significantly over the past several years. The presentation provided an overview of suicide prevention efforts taking place statewide to reach Michiganders across the lifespan to decrease suicide attempts and deaths. The panel highlighted the work being done at MDHHS and by non-profit groups like Kevin's Song and With One Voice.

iPhone Tips & Tricks

Using Control Center to Turn Do Not Disturb On or Off


Have you noticed that phone calls to your iPhone do not seem to be coming through or are going straight to voicemail? Are you not receiving any notifications or alerts?



Do Not Disturb may have been enabled accidentally. Do Not Disturb can silence calls, alerts, and notifications. When Do Not Disturb is on, a crescent moon icon appears in the status bar and on your Lock Screen.



To check this setting:

1) Swipe down on the phone’s screen from the top right where the cell service signal bars, WiFi signal icon, and battery icon are.

2) On this new screen called the Control Center, there is an oval icon that should read Focus in the middle left of the screen.

3) The icon in the oval may say that Do Not Disturb is on and a crescent moon icon will be highlighted.

4) Switch Do Not Disturb off and on by tapping on this icon.

Random Acts of Kindness Challenge

The Staff Support Committee is inviting you to be a part of a random acts of kindness Bingo challenge! The challenge is to complete five activities in a line to get a bingo by 4pm on February 16. 

 

Download the bingo sheet here and get ready to make someone smile! 

 

Submit your completed bingo to Michelle Lyons to be part of a newsletter feature, where we will share a highlight of HealthWest staff's acts of kindness.

Bingo Sheet

Changes Coming to HW Training Requirements

As many of you are aware, the state is currently in the process of testing its new MichiCANS assessment tool for individuals under 21 living with serious emotional disturbances and/or intellectual/developmental disabilities. HealthWest is currently participating in the MichiCANS soft launch, and it is anticipated this tool will roll out statewide later this year.


As part of this rollout, it is anticipated the state will begin requiring and hosting its own TCOM and MichiCANS training for any staff who may use this tool. In response, HealthWest has updated its own training schedule to ensure our staff continues to meet training requirements while eliminating potentially duplicative TCOM training.


Training Changes Include:

  • The suspension of all HealthWest-hosted TCOM trainings
  • The addition of Motivational Interviewing, Trauma-Informed Care and Person-Centered Planning modules in Relias (the subject matter of these courses is required by our accreditors and was previously covered in TCOM)
  • The elimination of CANS/ANSA certification training for anyone certified in MichiCANS


Current HealthWest staff who are up-to-date on their required TCOM training should notice little immediate change. For these individuals, the three new Relias modules will not be required until they are due for their annual refreshers.


For new staff and existing staff who are past due on TCOM training, these new Relias modules will be due within 30 days.


Any staff who receives MichiCANS certification should forward their certification to the HealthWest Training Department at training@healthwest.net so it can be uploaded to their Relias transcript.


Staff and supervisors should begin seeing these changes in Relias over the next few days.


It is important to note that the state's training plan and requirements associated with the MichiCANS launch have not yet been finalized. While HealthWest has made these training changes to reduce demands on our staff's time and better prepare for the full MichiCANS launch, please understand that additional changes may be necessary once the state's plans are complete.


If you have any questions about these changes or general training questions, please contact Training Coordinator Gina Schaner.

Learn More About MichiCANS

FunD Committee

United Way Campaign

We invite you to join us in supporting the United Way of the Lakeshore for the health, education, and economic mobility of all those who live, work, learn, and play across the Lakeshore. 

 

Our goal is to have increased participation and to raise over $20,000 for United Way. We are thrilled to announce that we have already raised 53% of our goal thanks to those who have agreed to roll over their contributions from the previous year!

 

Our campaign will run until February 29, 2024.


To support The United Way's efforts, HealthWest provides an opportunity for staff to have their United Way charitable contributions deducted directly from their paycheck. You can also choose to make a one-time donation by sending a completed form with your donation to Gordon Peterman.


How to access the donation forms:

1.     Open up The Compass

2.     Scroll to the bottom

3.     Click on County Intranet

4.     Log In

a.    User Name: County\Healthwest (Yes, lowercase w)

b.    Password: Muskegon1

5.     Employee Information

6.     United Way (Bottom Right of Menu)

Lunch

The FunD Committee will be serving up Walking Tacos on Friday, February 23 from 11:30 - 1:00 at the MHC. D0nations will be accepted at the lunch. These donations go back to the FunD Committee So they can keep putting on fun events for staff.

Breakfast

Mark your calendars for a Donation-Only Breakfast Fundraiser benefitting the United Way on Tuesday, February 27 from 7:30 - 9:00am at the MHC! Help us support the United Way of the Lakeshore for the health, education, and economic mobility of all those who live, work, learn, and play across our community.

UPCOMING EVENTS

Ethics Training Dates

Community Mental Health Association of Michigan Presents: Virtual Navigating Ethical Challenges: An Interactive Virtual Training for Social Workers, SUD Professionals, and Recipient Rights Experts.

Join us for a comprehensive virtual training, "Navigating Ethical Challenges," where social workers, substance use disorder professionals, and recipient rights experts come together to explore the intricate landscape of ethics. This seminar offers a deep exploration of ethical considerations in the field, covering essential topics such as autonomy and competence, ethical codes and standards, informed consent, boundary management, dual relationships, ethics surrounding telehealth, conflicts of interest, and common ethical challenges and pitfalls. Ethical problem-solving models will be presented, discussed, and utilized through interactive case studies. Engage in in-depth discussions, learn from expert lectures, participate in interactive breakout sessions, and develop practical strategies for ethical problem-solving. This multi-media seminar aims to equip you with the knowledge and skills to navigate ethical dilemmas effectively, enhancing your ethical practice and professional growth.


This course qualifies for 6 CEs and fulfills:

  • The Michigan Social Work Licensing Board’s requirement for licensure renewal for ethics.
  • The MCBAP approved treatment ethics code education – specific.


Feb 12-13: 9am-12pm
March 19-20: 9am-12pm
April 22-23: 1pm-4pm

Pain Management Training Dates

Community Mental Health Association of Michigan Presents: Virtual Cultivating Compassion: A Multidimensional Approach to Pain Management in Mental Health Practice

Chronic pain is a complex and often debilitating condition that can have profound impacts on an individual's mental and emotional well-being. As mental health professionals, we play a critical role in the holistic care of individuals experiencing pain. Join us in this 2-hour virtual training, "Transforming Pain into Resilience," which is tailored to empower mental health professionals with holistic insights into chronic pain management. Pain, with its intricate sensory and emotional facets, will be unraveled, clarifying the multifaceted nature of pain. Participants will delve into comprehensive pain assessment tools, appreciating the physical, psychological, and social factors contributing to suffering, all while fostering an empathetic and collaborative approach within multidisciplinary teams. This seminar offers psychotherapeutic approaches to pain management, including CBT strategies, Motivational Interviewing tools and Mindfulness exercises. Attendees will gain essential knowledge and practical skills to better support individuals in treatment who are dealing with chronic pain issues. This seminar will feature interactive and engaging elements, including lectures, discussions, Q&A sessions, and multimedia components.

This course qualifies for 2 CEs and fulfills the Michigan Social Work Licensing Board’s requirement for licensure renewal for pain management. 

March 12: 10am-12pm
April 18: 9am-11am

DBT Foundational training is a comprehensive program of study designed specifically for individual therapists or skills trainers who are members of an intensively trained DBT Consultation Team and have not completed DBT Intensive Training themselves. It is meant to assist teams who have hired new staff or experienced turnover by providing newer team members with training in the standard content of DBT. Foundational training includes 4 hours of content specific to risk assessment, management, and treatment of suicidal behaviors. Lecture, video, demonstration, and practice will be used to teach DBT theory and strategies in depth. This live, remote, instructor-led course consists of twenty 90-minute modules delivered via video conference for a total of 30 instructor-led hours. Each module includes reading and homework tasks.


Prerequisites: This training requires that participants work in an active DBT program, currently participate in a consultation team, and will continue learning DBT with a mentor/team leader. (If you are a new team/in process of developing a team, please reach out so that we can explore ways to support your team with mentor/team leader). Only people who have attended an approved comprehensive training in DBT (e.g., Intensive or Foundational) may serve as mentors for team members attending Foundational Training. The following specific requirements must be documented in your application:


  • Membership in a comprehensively trained DBT Consultation team that has been functioning for at least 1 year past completion of comprehensive training.
  • A member of the same consultation team as you must serve as your mentor/team leader during the training and for 1 year after completion of your training.
  • Mentors/team leaders must meet the following qualifications: 
  • Be an active member of a functioning DBT consultation team for at least 2 years post their own comprehensive DBT training, and
  • Must have received comprehensive training.


STAFF UPDATES

Anniversaries

New Hires

Transfers

Name Changes

Separations

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