Healthwest Newsfeed - Happy Social Worker Month

Weekly Staff Newsletter

HEALTHWEST NEWSFEED

CHECK OUT THE LATEST HIGHLIGHTS AND IMPORTANT UPDATES

Happy Social Worker Month

The IDD Department has created a video featuring some of their consumers sharing how HealthWest has helped them throughout their time with us.

The Compass, What to Find Where

The Compass houses a lot of very important information, so it is not lost on us that navigating The Compass can be a little overwhelming. Because of this, we are going to give a brief review of where documents are stored and how to find them.

The Compass Homepage

What you will find:

Top-center with the blue and green graphics:
Quick links and buttons to common resources.
These can be updated now and then to reflect new resources put out by HealthWest.
Gray buttons along the right
Marketing Request form
Track-IT
Timeout
Payroll Portal
And more
New Hires - welcome new team members!
The News section under New Hires is a helpful section to see what else is happening within the agency.

Who We Are (drop-down menu)

What you will find:

HealthWest's mission, vision, values, and history
Strategic Planning
Program Descriptions
Locations
Org Chart
BoD & Leadership
Locations
Data Center
Accreditation
Annual Report
And more!

Employee Essentials (drop-down menu)

What you will find:

Teams and Committees
Customer Services
Interpretation and Translation
Grievances & Appeals
NABDs
Recipient Rights (Eng & Sp)
Internal Operations
Policies & Procedures
And much more!

Events & Resources (drop-down menu)

What you will find:

Community Outreach
Psychological First Aid
Groups
And more!

HealthWest Printable Handouts (drop-down menu)

What you will find:

Community Trainings & Events
HealthWest Specific Handouts
Groups Info

The Search Bar

When all else fails, we have the search bar. Be sure to use some key words in your search and then comb through the results.

Data Center Is Live!

The Data Center has launched! You can find it on The Compass in the "Who we are" menu. On the Data Center homepage, you can access Power BI Dashboards, make a data request, ask the Data Team a question, meet the Data Team, and much more!

Click Here To Visit

Pay Off Your Student Debt with NHSC Loan Repayment Programs

Director's Comments from March 22nd Board Meeting

MDHHS Updates:

Michigan MichiCANS soft launch update with MDHHS. Had our “touchbase” meeting with MDHHS implementors of MichiCans on Monday, March 18. There are only two weeks left of the pilot testing. Staff will be ready to complete the various trainings as part of the implementation time from MDHHS. They have divided all training participants into three major cohorts for the entire state. There are about 5,000 identified to complete the training, and certification by Oct. 1, 2024. We are part of Cohort 3, and our training will be in the following months:

MichiCANS Certification Training - August and September
Action Planning Training - November and December
Supervisor Training - November and December
Leadership Training – August

Required Training

All Muskegon County employees have been assigned "Muskegon County Policy Regarding Substance Use" through Relias. This training must be completed by Friday, April 12th.

Complete Training

Team Building Success

Patty Mapes and her team cleaned out their homes and donated all items to a local church as part of their Team Building. They recently received a letter back from the church thanking them for their generosity.

Great job everyone!

Who to Contact

Claims

Stuart Wilson Vouchers – Amanda Florez

All other claims questions – claims@healthwest.net

Billing

Medicaid Spenddown/Deductible: Beth Slagboom

ATP/Financial Determination: Michelle Erickson

Autism Billing/Insurance: Stephanie Jones

General Billing/Insurance: Billing@healthwest.net

New Medical Emergency Protocol

This currently applies only to the Mental Health Center. We are working on addressing the concerns of the outlying buildings.

If there is a medical emergency, staff should call the front desk (4489) or 724-4489 from a cell phone to request help. All medical emergencies will be announced overhead instead of using the Toby Close button.

Do not hesitate to ask for assistance. We would much rather call for help and have to cancel the backup than someone going untreated.

New Process for Requesting Business Cards and Name Plates

Starting Friday, March 22, you no longer need to submit paper forms for business cards or nameplates. You can take care of those requests on The Compass.

Go to The Compass
In the search bar type "Business Cards"
Click on the link "A239 Business Card and Name Plate Request"
Fill out the form

After you submit the form, it will go to your supervisor for approval and then to Gina Post, who will place the order.

Save the Date

The FunD Committee will be grilling chicken and burgers for lunch on Wednesday, April 24, from 11:30 am - 1:00 pm! Donations will support the committee's work giving back to staff.

Call for DAISY Award Nominations

If you haven't heard of the DAISY Foundation or would like to know more about them, below are some helpful links:

You can also submit your nomination by clicking on the image above.

If you have any questions, contact Holly Brink.

The Westies Are Back! Nominations Start Monday!

It is time again to celebrate those staff members who embody our agency values. The 4^th Annual Westies will be held virtually on Thursday, May 23, and will recognize 20 HealthWest staff members in the categories of Diversity, Development, Excellence, and Integrity. Nominations will begin on April 1.

A FunD raffle will be hosted directly following the event. Stay tuned for more information on this year's raffle items and how to participate.