***For RWJBH and Rutgers Providers Live on Epic***

January 24, 2024

Provider Top Stories

Attn: Physician Leaders and Practice Managers! Share these key items in your meetings:

Ambulatory and Inpatient Providers:

• Provider Wellness Focus: Spend Pajama Time relaxing; become an Epic Physician SmartUser!

Inpatient Providers:

• New Epic Tip Sheet: Finding Post Discharge Follow-Up Orders.
• Coming Soon: Exciting QGenda Enhancements that make on-call schedules even better!

Ambulatory Providers:

• Reminder: Selecting the correct login Department in Epic is important!

Coming Soon: Exciting Epic Enhancements

Preview Next Week's Epic Enhancements!

• The following Epic Enhancements will be in Production on Tuesday, January 30!
• Click here to review details about these Epic Enhancements, including screenshots.

• Click here to learn more about the Epic Enhancement Process and how to submit an Epic Enhancement request!

• Thank you to the Epic Together Project Team for these amazing enhancements!

Important Epic Updates

Provider Wellness Focus: Spend Pajama Time Relaxing Instead of Charting with Epic's Physician SmartUser Program

• Spend less time in the chart.
• Earn free CME credits (attending virtual, live webinars)!
• Gain a highly valuable Epic Certification supported by RWJBH.

Epic's Physician SmartUser Program is a series of 1-hour classes covering over 150 tips and tricks that show you how you can get the most out of Hyperspace in less time.

• These free, live, 1-hour webinars are worth the time and effort invested!
• SmartUser Courses are customized for provider specialties, such as Ambulatory, Emergency, Inpatient, OB, and Surgeon.
• Each 1-hour course will include 45-50 minutes of lecture, with the remaining time dedicated to Q&A and independent exercises.
• Each 1-hour course qualifies for 1-hour of AMA PRA Category 1 CME Credit™.
• Complete eight SmartUser courses to earn an Epic Physician SmartUser Badge.
• This is a highly valued certification!

• Click here to review the SmartUser Frequently Asked Questions (FAQ).
• To learn more about Epic's Physician SmartUser Program, including registering for a virtual SmartUser course, click here or scan the QR Code from your phone.
• Click here for help with requesting an Epic UserWeb Account and signing into UserWeb with Single Sign On (SSO).

Inpatient Providers:

New Epic Tip Sheet: Finding Post Discharge Follow-Up Orders

There are numerous ways to review Post Discharge Follow-Up orders.

• Access the Discharge Navigator and select After Visit Summary.
• Orders are listed in the "What's Next" section of the AVS.

• You can also select the Orders Activity.
• Navigate to the "Future Outpatient" tab.
• Orders will appear under "Consults and Follow-Ups."

• You can also select Chart Review.
• Navigate to the "Other Orders" tab.
• A list of previous orders will populate including the Follow-Up order.



• Click here to review the new Finding Follow-Up Orders tip sheet.

Coming Soon: Exciting QGenda Enhancements!

The Epic Together Team continues to refine QGenda for easy access to on-call schedules! Scroll through the upcoming enhancements below to see what's coming!

• Click here for a printable PDF of the QGenda enhancements.

• Click here to review the QGenda and On Call Finder tip Sheet
• You can also scan the QGenda QR code here.

All Sites: Provide links to Hospitalist and Intensivist schedule in the main QGenda landing page under each hospital’s landing page avoiding the need to navigate to the separate landing page for those services:

All Sites: Change the Emergency Medicine / Hospitalists Medicine schedule title to: “Emergency/Hospitalist/Critical Care Medicine:”

CBMC: Remove the “CBMC ICU” schedule, as those providers are now listed under the EM/HM/Intensivists schedule: 

MMC: Pediatric Urology and Pediatric Surgery will be moved under “Pediatrics:”

NBIMC: All pediatric-related schedules will be moved under “Pediatrics:”

RWJUH: Move RWJ New Brunswick Hospital schedule to “Hospital” list, rather than under “Service Line:”

Ambulatory Providers:

Log into the Correct Department in Epic

Selecting the correct department is so important in Hyperspace!

• In Epic, you must select a login department after entering your User ID and Password.
• Important: Logging into the wrong department may prevent access to needed documentation tools.
• Logging into the right department ensures access to specialty specific tools such as:
• Flowsheets
• Preference Lists (Orders, Medications, History, Problem List)
• Navigators
• In addition, logging into the correct department positively affects accurate billing.
• Ensure you are selecting the correct department in this field:

• If you work in multiple departments, toggle over to the Recent tab after clicking the magnifying glass (or pressing F5) -- This avoids you having to type the department information, saving you time!

Good Humor

Heartfelt thanks to Dr. Frank Sonnenberg for this week's Good Humor submission.

Epic: How to Get Help

Review the Epic How to Get Help Flyer!

• The "Epic How to Get Help" Flyer includes instructions to:
• Open a Help Desk Ticket
• Check The Status of an Open Ticket
• Reopen a closed ticket
• Enter an Epic Enhancement Request
• Click here to view the Epic: How to Get Help flyer!

Live Site Epic Provider Print Edition!

• Click here for a printable PDF of this week's Live Site Epic Provider Newsletter.

Phone a friend:

Our cell numbers are available below.

Please call with any questions or concerns.

RWJBH-Rutgers Medical Leadership Team