John came into the Brian Garcia Welcome Center in crisis, new to Phoenix and fleeing perceived threats to his life. Staff de-escalated the situation and found that he had just left prison in California and was traveling to family in Florida for housing. Due to his anxiety and paranoia about threats to his safety, he got off the bus in Phoenix and was not able to get back on to continue to Florida. HSC Staff were able to contact family and confirm he could stay there, and that it was a safe, stable environment. They worked with John to create a plan to travel while feeling safe to continue on his journey. Staff purchased transportation, escorted him to the Greyhound station, provided food so he would stay on the bus, and maintained contact by phone until he reached housing and supportive family in Florida.