During National Hospital Week, May 11 – 17, 2025, we take time to recognize the important roles that hospitals play in our communities and, more importantly, to celebrate the dedicated personnel who provide quality care every day. At Heritage Valley, we are extremely proud of our dedicated employees, and we appreciate the role that each one plays in delivering the very best care to our patients. 

This year, we have over 300 employees in various departments receiving service recognition awards, with years of service ranging from 5 to 50. Over 90 of these employees have been with Heritage Valley for over 25 years! To thank all of our employees, we will be sponsoring giveaways and food trucks throughout the month, along with a system-wide service recognition event.

Karen, Behavioral Health Unit,

Heritage Valley Kennedy

What Karen has enjoyed most during her 45 years with Heritage Valley is the comradery of the staff. She has fond memories of holiday dinners and picnics with coworkers who have become lifelong friends. Karen began her career as a nurse on a dual medical/psychiatric unit, moving to the psychiatric unit at Heritage Valley Sewickley and remaining there until the unit was transitioned to Heritage Valley Kennedy. Now as a Case Manager, Karen makes it a priority to support, educate and care for patients with both mental health and medical issues. She believes that working at Heritage Valley has contributed to her personal growth, and that it was the best career decision she could have made. 

Patty, Patient Access, Heritage Valley Kennedy

Over the past 40 years, Patty has enjoyed working with patients, either in-person or on the phone, while gathering their information to ensure that their insurance carriers are billed accurately. She takes great pride in her work, which is an essential part of the Patient Access process. Patty also greatly enjoys her team of coworkers, many of whom have become like family. When Patty first started at what was Ohio Valley Hospital, she worked the midnight shift doing inpatient admissions and relieving the switchboard operator. She later worked in outpatient and ED registration until she transitioned to her current position in Outpatient Surgery registration. Patty makes it a point to know her colleagues by name and voice, and enjoys being part of a supportive team.

Denise, Cardiology Department, Heritage Valley Kennedy

For over 45 years, patients coming to the Cardiology Department at Heritage Valley Kennedy have been seeing Denise’s smiling face! As she approaches retirement this month, Denise reflects on the many friends that she has made, and how much she will miss seeing her patients. She knows that a smile goes a long way, and that patients appreciate seeing a familiar and friendly face. We will certainly miss Denise, and wish her well with her much-deserved retirement.

Renae, Rehabilitation Services, Heritage Valley Kennedy

As the Rehab Services Office Coordinator at Heritage Valley Kennedy, Renae interacts with patients from start to finish by completing their registration/scheduling and insurance authorizations. Over the past 25 years, she has seen many changes in healthcare insurance.  She loves being able to meet so many people and watch their progress as they recover and “graduate” from their rehab program. Renae’s favorite part is the family atmosphere that exists among staff and patients, noting that everyone works very well together. Renae was born in Ohio Valley Hospital, so she has a special connection to the Kennedy campus!

Donna, Clinical Analyst, Information Systems

Donna feels truly blessed to be part of an organization that is a vital part of our community. In her current position, she has the opportunity to work with staff in many of the Heritage Valley physician offices. Donna finds her work of assisting staff with electronic workflows both challenging and rewarding, and enjoys the collaboration that exists among her coworkers. She feels confident that her team is providing the most efficient options for the physician offices. Donna states that she has had the privilege of meeting and working with wonderful people, and she is thankful for the friends that she has made and the support that she has received. She feels that even after 40 years working at Heritage Valley, she is still going strong!

Dawn, Heritage Valley Multispecialty Group

Primary Care-Monaca & Valley Internal Medicine - Center

What Dawn values most about her 30+ years as Office Coordinator for the HVMG Primary Care-Monaca and Valley Internal Medicine - Center practices is the opportunity to work alongside an exceptional team of physicians and staff, and building meaningful and lasting relationships with patients. She oversees the daily functions of the office to ensure that everything runs smoothly and efficiently. Dawn states that, when you truly enjoy what you do and when you get along so well with your co-workers, it doesn’t feel like work at all!

Lisa, Senior Living Community

Taking care of her grandmother while pursuing a degree in Gerontology helped to mold Lisa into the caregiver that she is today! Working in the Senior Living Community for the past 25 years has taught Lisa what it truly means to grow older, including the challenges that come with aging. As the Independent Living Program Coordinator, she does all that she can to make our residents’ lives more joyful through the use of recreational activities. Lisa loves having fun with our residents and making them feel at home, and knows that life enrichment activities provide our residents with the opportunity to socialize and improves their overall well-being. Lisa cherishes her extended family, including residents, families and staff, and feels blessed to have such a fulfilling career. 

Linda, Senior Living Community

Back in March 1999, Linda wasn’t sure if she was up to the task of being the Receptionist at the Senior Living Community. Was she ever wrong! Linda is always eager to help our residents, which she finds rewarding each and every day. She states that the residents are truly a joy, and they always put a smile on her face. Linda has grown in her position, and she appreciates every opportunity she has been given. She feels that it’s an honor and a privilege to work with the residents and families at Senior Living, and she has made lifelong friendships. According to Linda, it’s been a busy and wonderful 26 years.

Nick, Pharmacy, Heritage Valley Sewickley

Heritage Valley Sewickley has been part of Nick’s life since he was 16 years old! He worked at HVS both before and during his college education. Because of the positive experiences he had, he was happy to return after graduation, and states that it felt like coming home to family. Nick began as a staff Pharmacist, and transitioned to a Pharmacy Informaticist when the health system moved to a new Electronic Health Record system. He states that he has met so many awesome coworkers over the past 25 years, and everyone’s dedication to Heritage Valley is what drives him to continually try to improve processes.

Carolyn, Medical/Surgical Unit, Heritage Valley Sewickley

Having grown up in Sewickley, Carolyn knew that she wanted to work at Heritage Valley Sewickley upon graduation from nursing school. Over 25 years later, she’s still there! Carolyn enjoys both her co-workers and the fast-paced environment on the Medical/Surgical unit. She sees a great variety of both adult and adolescent cases/diagnoses. One of Carolyn’s favorite parts of her job is the opportunity to listen to patient and family stories. Another rewarding aspect is training new employees and watching them learn, grow and succeed. We know that these employees have a great mentor in Carolyn!

Joy, Critical Care Unit, Heritage Valley Beaver

Joy feels like the past 45 years have gone by in the blink of an eye! She states that the years feel more like days, and she has enjoyed them all. Joy has seen many changes over the years, including the transition of The Medical Center of Beaver County to Heritage Valley Beaver hospital. Joy has witnessed her co-workers grow with each other through the years. As a Unit Clerk on the Critical Care Unit, she proudly watches as new nurses mature and become experienced and compassionate caregivers.

Rosie, Mail Room, Heritage Valley Beaver

Having spent over 50 years working at Heritage Valley, Rosie still takes pleasure in her daily mail runs! She encounters many friendly faces, and enjoys assisting visitors who she meets along the way. Rosie has been fortunate to establish long-term friendships with employees throughout Heritage Valley Beaver, and has witnessed a lot of positive change over the years.  

If you would like to be a future Service Award recipient, Heritage Valley Health System has opportunities available!  Check out our postings, both clinical and non-clinical, within our hospitals, physician offices, senior living community and NorthWest EMS. 

Come work at Heritage Valley and make a difference! We offer competitive wage and benefit package Please CLICK HERE to visit the Careers section of our website.