Promotions - Tasks - Training Priorities

TODAY!

TODAY

VETERANS DAY ACTIVATION
Lowe’s will do a large Veteran’s Day activation across the store

Paint Department will honor veterans for the month of November with “Veteran Blue”

Veteran Blue is really 4009-7 Indigo Cloth (no change in database)
Featured in Week 41 Hot Sheet (11/6-11/12)

Lowes.com call-out goes live Wednesday
ACTION NEEDED:

Messaging Behind the Color Chip:


SSR’s print, cut, and tape one behind the Indigo Cloth color chip for the month of November

Should go about 1” above the chip so chip 4008-7 is not covered
ACTION NEEDED:

Install Tinter Sign:


SSR’s print, cut in half, and tape one to each tint machine monitor

While applying to monitor, speak to associates about color activation
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October 28 kickoffs the PROvember events at Lowe's. Please see the link here for all the details.

Additional added items this week are the Purdy Hotsheet and the Lowe's for Pro's Loyalty NFL Pro Bowl Sweepstakes.

Lowe’s is doing fantastic giveaways and sweepstakes/prizes for customers who sign up for Lowe’s for pros during PROvember!!
Check out the attached flyer for more details and to see the entire line-up of prizes. Let’s use this to our advantage and advertise these promotions during our PROvember events to help us reach our sign-up goals.
INVENTORY HELP!
INVENTORY GUIDANCE
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Would you please review the Inventory Guidance letter from Pro VP - Matt Raitor? Matt discusses delivery, paint purchases, and other expectations.
MYPAINT CONNECTION
Please utilize the mypaintconnection resource as a helpful way to see store orders, shipping, and line items. See how to document linked below!
NAVIGATING INVENTORY CHALLENGES


In these unprecedented times our Sales Excellence team has put together a "how to document" to help you thru the different options available with Liquid Paint Inventory.
Lowe's Paint Department Hotsheet
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MICROSTRATEGY IMPROVEMENTS
This week the Microstrategy team will be making updates to the app to all users to stay on the tab or data view when switching between the app and other apps. Currently, if you switch from a tab to another area or app in the iPad the user is required to start from the home screen. Please "APPLY NOW" when the app requests the update. The configuration will remain active until app is updated.

TRAINING UPDATE / RESULT

CONGRATULATIONS TO THE
MONTHLY TOP PERFORMERS
Train Lowe’s Associates to increase
LFP Sign-Ups & Pro Tender Accounts!

RESETS - PROJECTS - TASKS

THOMPSONS WATERSEAL
LABEL CHANGE
Thompson’s WaterSeal Label Updates
Soft Conversion, rolling change
Autumn Brown Trans will begin arriving first
Improved formulas for Solid and Semi-Trans
Better water protection and application

Action Items
Rotate old stock to the front as new product arrives
Update store associates on changes
COLOR NAMES CHANGING
NFL TEAM COLORS SIGNAGE
ACTION NEEDED:
Install NFL Signage – Paint Desk Area
·Brochure
·Elliptical
·The brochure will live in the elliptical
·Shipping direct to stores – they are doing everything to expedite, shipping likely starts around 10/20
·Cartons should be marked “hold for SW/Valspar rep”

No reorders – Lowe’s did not order any for replenishment, so once they are gone, their gone. 

Suggestion: Stores put one behind the desk so they have for reference down the road once they run out of stock
NFL TEAM COLORS NOW IN THE TINTERS


New Signage at Paint Desk calling out colors for each NFL Team

PDF was emailed out by Lowe’s

Q4 of 2020 we added NFL colors to the Tinters

The colors on the PDF are the same colors that are in the database

Lowe’s currently pushing their Team Paint Color Challenge
NEW FAUX SNOW SPRAY PAINT

Creates a snow like effect on home décor like trees and wreaths as well as other substrates like glass, metal and wood. Easy to remove.

Off-Shelf Details:
Holiday/Seasonal Area- Trim a Tree
•571 stores- receive 48 count
•898 stores- receive 36 count
•Sw Item # K09066000
COMING SOON!
PURDY 4TH QUARTER OFF SHELF
Off-Shelf Details: White Dove Core Dumpbin
•To remain in Paint Department through Q4 2021

Off-Shelf Details: PDI Endcap
•Six Facings Valspar 8-Pc Kit (1617026)
•J-Hook Purdy 3-Brush Value Pack (216061)

Paint Completers Endcap:
•Valspar 9 x 3/8 Woven 3-Pk (1034387)

Pro Drop Zone:
•Purdy Golden Eagle 9 x 3/8 3-Pk (374094)
•Purdy Revolution Roller Frame (689204)

Provember
•White Dove Bonus Pack Side Stack (480621)
SPRAY PAINT PACK DOWN
SPRAY PAINT POG PLAN:

Stores will be bringing down all top stock

Positioning Spray Cans on the POG by price point and brand

Cover beams with one generic price label allowing stores to put any color on that shelf.

MST will execute instore after signage arrives

Lowe’s will have a project to revert to original set when inventory recovers.
MINWAX STICKER UPDATE
Decals/Stickers are being sent to SSRs for each assigned store with new Polyshades and Gel Stain colors to be added to the Minwax swingarm.

Action Needed:
Upon receipt please install on next visit
POLYSHADES
GEL STAIN CHIPS

PRO FORMS

LARGE PROJECT QUALIFICATION FORM
200 GALLONS OR MORE!
PURPOSE:
Use on all orders 200 gallons or more

Designed to improve communication between field and support teams

Helps identify scope of work

Allows for better inventory planning

Meet customers’ expectations

ACTION:
Communicate process to PSM Team and document on SFDC

Conduct 15 min training with all PSM’s and Pro Dept Supervisors by Oct 11th
Form is rewritable, have team save on I-Pad

Under subject line use: “PSM Large Order Qualification”

Highlight benefits and what’s in it for them

Send 200 GALLON requests to [email protected]

INFORMATION - QUICK LINKS

PURDY
QUARTER 3 - PURDY BARCODE
LOWE'S PAINT EQUIPMENT ISSUES
HOW TO / DIRECTION
When Sherwin-Williams field representatives are in a Lowe’s store and see/are notified about anything perceived to be an issue with paint equipment, please direct them to advise the Lowe’s paint associates to follow company procedure and do the following:
If the issue is pertaining to a paint tinter or color match system:
Contact Lowe’s ITSD at 1-800-964-3375. Contacting ITSD should always be the store’s first action in rectifying any paint tinter or color match system issues. ITSD will triage with the store and troubleshoot. If the troubleshooting exercises do not successfully address the issues and a service call is necessary, ITSD then generates a service request work order for the store in Service Channel for the maintenance vendor partner to inspect the equipment.
If the issue is pertaining to a paint shaker:
 
Enter a service request into Service Channel for the maintenance vendor partner to inspect the equipment. Please see the example below:
ACTION NEEDED!
COLOR CHIP RACKS
Color Chip Expectations
Please review the attached in store Color Chip review and expectations. Let's get those color chip racks ready for the primetime selling season.
PAINT DESK (SSR)CONTACT SHEETS
SSR SHEET FOR DISPLAY IN
 PAINT DEPARTMENT
GRAYSCALE/B&W SSR SHEET FOR DISPLAY IN PAINT DEPARTMENT
SUPPLY CHAIN INFORMATION
FAST TRACK EMAIL ADDRESS
GOOD FAITH RECEIVING AUDITS
ACTION NEEDED!
The Good Faith Receiving Audit is critical to our Supply Chain success at Lowe's. Currently, 30% of the audit surveys are filled out incorrectly. Many of the incorrect surveys will have a discrepancy, but no supporting key details. Type of Discrepancy, Product, and quantities.

When completing the Good Faith Receiving Audit survey please fill in all of the necessary information.


Note: Stores are notified via a Lowe's Wire task that their store has been selected for an Audit. The store is required to notify our Customer Service department. Customer Service will create a case / survey form for you to assist in the audit. If the store calls the rep first, please refer the store to call Customer Service to register the audit.
LATE OR NO SHOW FREIGHT TRUCKS
If you are experiencing late freight trucks or no show freight trucks, please take sometime to fill out the below survey on the specifics. It matters to us and we are on it with your feedback and information below. SURVEY LINK HERE!
SHAREPOINT!
Please discontinue use of the SharePoint App from the IOS store or Comp Portal. Errors are occurring with document downloads. Utilize the link to access. Save the link to your home screen or bookmarks.
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