Promotions - Tasks - Training Priorities
Lowe's Paint Department Hotsheet
‌

PRO TIME!

NEW! PRO CONTACT SHEETS
PSR SHEET FOR DISPLAY IN PAINT AND PRO DEPARTMENT
PSS SHEET FOR COMMUNICATION AND TRAINING
FACILITIES GUIDE SHIPPING NOW!
Pro Binders Shipping Now!
Pro Blitz OCTOBER Winners
and the winner is...
Congratulations to the winning regions and individuals for the September monthly Pro Blitz Contest!

RESETS - PROJECTS - TASKS

EXTERIOR STAIN UPDATES
CABOT GRAPHICS
Cabot Swing Arm Decals
  • New decals will ship to SSR's Home Address
  • Decals display Cabot New Can Labels

Action Needed:
  • Place labels on Cabot Swing Arms over existing graphics
  • Safe keep the decals in a safe place and install as the NEW Cabot labels arrive

Valspar Semi Transparent Stain Color Sheets
  • New Color Sheets displaying 500 plus colors
  • Printed on Heavy Duty stock

Action Needed:
  • Place at Paint Desk for easy reference
  • Hang in aisle (store permitting)
SHIPPING NEXT WEEK!
Krylon Holiday Glitter Blast Side Stack
‌
Product shipped to stores
week of 11/2
Sidestacks shipped to reps
week of 11/9

Action needed:
Assemble sidestacks
Fill with Glitter Blast skus
Place in Seasonal or Paint Department
PAINT DESK STACKOUTS - Q4
Feature Heading
Cardboard Corrugate stackouts are shipping to SSR homes now! The stackouts are to be placed at the Paint Desk for Lowe's Quarter 4! 11/2 - 1/29.

Blue Hawk 8 Piece Kit
Valspar 3 Pack Knit
PURDY SIDESTACKS
IN STORES - 11/2 - 1/28
Feature Heading
Purdy side-stacks for Q4 2020:

1.White Dove 3-PK: This is a dumpbin we have had in every quarter. Should be placed in Paint Department

2.Contractor 1st 3-PK: This is a dumpbin that should be placed by MST in the Pro Department. If it makes its way down to Paint this is OK.
SAMPLE BAR UPDATE
Action Needed:

SSR's will receive a Sample Bar retro kit for each store in assigned territory. Upon receipt please update the current sample bar. 
RESET DETAILS
Colors that will remain:

•Ultra White
•Gravity
•Ocean Storm
•Deep Twilight Blue

Kits will contain:

Additional faceplates and chips for the 4 remaining colors that will be triple-faced

New faceplates and coordinating chips for the NEW Agreeable Gray pre-tinted sample

NEW Agreeable Gray sample to arrive in stores early November

Begin retro when you receive kit, so Sample Bar is ready when new sample arrives
PAINT PRODUCT GUIDES
Updated Pocket Paint Product Guides are being sent to each SSR's home address. 25 Product Guides per store will shipping next week.

Action: Distribute
  1. Paint Desk Associates
  2. Attach to Paint Desk
  3. Pro Desk Associates
  4. All Lowe's PSM's
  5. All Low'es RPSD



Updates include:
  • Why Prime
  • Competitive Comparisons
  • Labels
Project 51 Survey
Lowe’s stores are in the process of improving the customer experience by launching a Project 51 initiative. This initiative involves stores resetting select departments and planograms to gain more aligned adjacency. These product adjacencies will improve ticket attachments and the shopper experience. The initiative has launched nationwide in all stores from August to January. The changes for the Paint Department are minimal, see below.

Paint Department Changes include:

  • Moving Polyethylene (plastic sheeting) from Lumber and Building Materials into the Paint Department. 
  • Moving Paint bays that currently sit in other/adjacent departments, into the Paint department when possible. Note: Spray paint is an exception since it has the sprinkler arms. Spray paint should not move in any store.

The changes in these categories have impacted a small number of stores. In these stores, an incorrect planogram was assigned, affecting product stocking and pricing.

Examples:

  • Brushes and Rollers reduced by 4 FT, but all of Purdy is non stocked. 
  • Interior Stains are reduced by 4 FT, but all of the Poly Floor Coatings are non-stocked. 
If you are experiencing non-stock issues, VOC issues, added Product Lines, discontinued Product lines, or reduced footages in your stores due to the Project 51 initiative, please take the following actions:
  • Review the abnormalities with your RSM
  • Fill out the Survey answering all questions, including pictures

INFORMATION - QUICK LINKS

PRODUCT SELECTOR
‌
‌
Re-Introducing www.mypaintconnection.com, on-line access for your product, order, and shipment needs.

Order Status
• Real-time access to your store orders
• Ability to retrieve orders based on multiple criteria:
o Our order number, purchase order number, invoice number, part number

Shipment Status
• Access to details of any of your stores’ current shipments
• Ability to retrieve information based on multiple criteria:
o Our order number, your purchase order number, bill of lading, pro number, and shipment date
• Tracking through direct links to most carrier web sites

Packing List Functionality
• Ability to print packing lists

Based on your user ID (gems id - UPPERCASE) and password (temp)
Your access is exclusive to your territory stores.
SHAREPOINT!
Please discontinue use of the SharePoint App from the IOS store or Comp Portal. Errors are occurring with document downloads. Utilize the link to access. Save the link to your home screen or bookmarks.
Lowe's Information Central is live!
FAST TRACK EMAIL ADDRESS
‌
**NEW** Fast Track Email Address

All fast track orders must now be placed via the new email address
email_icon.jpg
UPDATED FAST TRACK PROCESS!
Fast Orders are currently only for Pro Committed Customers and Colorant

Information needed in request:
Store #:
When is it shipping (Next Truck/ASAP):
Customer Name:
Item#. - QTY
There is no item limit on Fast Track requests.
 
Subject Line for email must include ASAP or Next Truck
This direction from subject line should also match the request in body of the email.
If need by date is submitted please include need by date in subject line and body of email.
 
ASAP REQUESTS
Do not include Customer Service on your initial email to your Director for approval.
Only ASAP requests need approval from Director
The Fast Track email should be included once Director has already approved the email (SSR can forward to Fast Track email or reply all and add Fast Track email)
For ASAPs only; next truck request can be sent straight to the Fast Track email
 
ASAP request: All products in stock at the Prime DSC will be processed on one order. Any remaining items will be placed on a separate order to ship with next truck from the Prime DSC.
A daily scheduled report will run to capture any lines/skus that cancelled off the order due to stock availability.
The reports will be posted on Sharepoint for review.
From this report, sales will advise if the items cancelled off the Fast Track will need to be included on the next Fast Track request or added to the next RE order.
Next Truck request:
All products will ship from Prime DSC even if there is no stock of an item/s at time of processing.
 
If a need by date is submitted: CS will marry this PO to the closet RE order to deliver before or on need by date but if unable to, CS will date PO to hit “Need by Date”.
GOOD FAITH RECEIVING AUDIT SURVEY
GOOD FAITH RECEIVING AUDIT SURVEY!
PLEASE ENSURE YOUR LISTING ITEM NUMBERS WITH OVERAGES OR SHORTAGES ON THE GOOD FAITH RECEIVING AUDIT ON SALESFORCE!
LATE OR NO SHOW FREIGHT TRUCKS
If you are experiencing late freight trucks or no show freight trucks, please take sometime to fill out the below survey on the specifics. It matters to us and we are on it with your feedback and information below. SURVEY LINK HERE!
jmml_blue_btn.gif