The two surveys - one for ALTCS members and one for ALTCS family members - are open through November 17, 2023. 

These surveys are a follow-up to the 2019 survey by the State’s Abuse and Neglect Prevention Task Force, which made recommendations regarding abuse and neglect prevention across State systems, including AHCCCS, DES, and the Arizona Department of Health Services (ADHS). As a result of their recommendations, Arizona launched SpeakUpAZ.org to raise awareness about how everyone can help protect vulnerable Arizonans from abuse and neglect.  

Member Survey

Member's Family Survey

CONTACT: PIO@azahcccs.gov

AHCCCS provides up to a 45-day public comment period prior to publishing AHCCCS Contractor Operations Manual (ACOM) and AHCCCS Medical Policy Manual (AMPM) policies that have a substantial change. Should an expedited time period be required, the expedited time period will not be less than two weeks. Tribal members, stakeholders, and the general public are able to review and submit comments regarding changes being presented. Click the link below if you would like to review any policies currently posted for AHCCCS Public Comment.

Text the word "HOME" to 741741

Crisis Response Network Warm Line (peer to peer):  602-347-1100

NAZCARE Warm Line (peer to peer):  1-888-404-5530

HOPE, Inc Warm Line (peer to peer) for Pima County:  520-770-9909

All other Southern AZ Counties:  844-733-9912

Collective Resource Hub is a directory for youth-serving professionals in our community to find professional development opportunities, events, resources, partnership opportunities, and more. Our hope is that these resources will allow you and your organization to better serve the adolescents you work with.

Call Andy Arnowitz, Copa Health Information and Resources Coordinator.

Information & Resources for: Mental Health Support Groups / Crisis Lines / Petitioning (Involuntary Commitment / Therapists / Seriously Mentally Ill (SMI) / AHCCCS (Medicaid),

AND MORE!

Website: www.ars411.org

If you are saying “ Yes “ to all of these questions please CLICK HERE

READ MORE about the resources we have to offer.

Blue Cross Blue Shield of AZ/Health Choice is looking for peer, member and family voice on our committees. We have multiple committee where lived experience can play a crucial role in discussions about service delivery, barriers, successes and suggestion for future changes. If you or someone you know are interested in learning more about the BCBSAZ HC, please email oifa@azblue.com for more information.

Our UnitedHealthcare Community Plan (UHCCP) Member Advocacy Council (MAC) offers a safe place for members and their loved ones, community stakeholders and providers the opportunity to ensure their voices are heard at all levels of UHCCP.  

You can email our group email box at: Advocate.OIFA@uhc.com

Arizona Trauma Institute works with professionals, companies, and organizations to provide training in trauma sensitive care. We provide courses for individuals who wish to improve the treatment they provide to their patients, as well as consulting and training to large corporations who want to provide instruction in Trauma Sensitivity to their employees.

Motivational Interviewing (MI) began in the 1980s when it was discovered that it was the worker’s style that mattered most in helping people make changes. Since that time, it has become an industry standard for evidence- based practices.  Motivational Interviewing Learning Exchange, LLC provides organizations, groups and individuals customized MI training, coaching and implementation that is adapted specifically for workplace needs.

We also provide introductory training for beginners and intermediate training that has approved by the Arizona Psychological Association for Continuing Education for 3 and 10 credit hours. READ MORE

Contact Mary Dillon, MA of Motivational Interviewing Learning Exchange, LLC to learn more about how MI can be trained and used at your workplace at:  mdillon@milearningex.com

Visit our webpage http://www.azahcccs.gov/OIFA

Founded in 1982, the Arizona Health Care Cost Containment System (AHCCCS, pronounced "access") serves 1.9 million individuals and families in Arizona who meet qualifications for federal Medicaid healthcare coverage. Built on a system of competition and choice, AHCCCS is a $14 billion program that operates a mandatory managed care system through an 1115 Research and Demonstration Waiver. Contracted health plans coordinate and pay for medical services delivered by more than 80,000 healthcare providers.

The Office of Individual and Family Affairs (OIFA) was created in 2007 at the Arizona Department of Health Services/Division of Behavioral Health Services and became part of AHCCCS in 2016. OIFA promotes recovery, resiliency, and wellness for individuals and families with mental health and substance use challenges. Together with our Contractor counterparts, we collaborate with key leadership, stakeholders and community members in the decision making process at all levels of the behavioral health system. Our primary areas of focus are: Peer/Recovery Support, Family Support, Foster Families and community engagement.

CLICK HERE to get help with these and learn more about the AHCCCS programs.

CLICK HERE to see a flow-chart of how that process works.

CLICK HERE to learn more about participating in the AHCCCS programs.

Tell us what issues are most important to you.

FILL OUT THE FORM and email it to OIFA@azahcccs.gov; or DOWNLOAD a copy and mail it to: AHCCCS OIFA 701 E. Jefferson, MD 9000, Phoenix, AZ 85034. You may remain anonymous.

We're always looking for more news and resources.

Newsletters are published every Friday morning. Please submit any content you wish to share in an upcoming newsletter no later than noon on Thursdays. You can submit content to OIFA@azahcccs.gov. Please include the words "Constant Contact" in the subject line. Not all submitted content will be published.

Subscribe to our other newsletters!

AHCCCS publishes a wide variety of newsletters from different divisions and offices. VISIT THE AHCCCS WEBSITE and sign up. You may unsubscribe at any time.