In light of the new year, His & Her Fitness would like to remind everyone of our cancellation policy. We require 24 hours notice to cancel a session. Anything less than 24 hours will be charged as a session. This is due to trainers' busy schedules and to aid in meeting every client's scheduling needs.
Just like the trainer's time, we know your time is valued as well. If a trainer cancels with less than 24 hours notice and does not have your original appointment time set with another trainer, you will not be charged for the session. If you have any issues with scheduling, please call or text the manager, Emily Merchant, at 816-878-2861 and Christina Larson at 913-206-7645.