Feb. 23, 2024

Hospital Discounted Care Newsletter

This newsletter provides information and updates on the implementation of House Bill (HB) 21-1198, Health Care Billing Requirements for Indigent Patients, otherwise known as Hospital Discounted Care. Low-income patients who aren't enrolled in Health First Colorado or Child Health Plan Plus (CHP+) will have the opportunity to apply for financial assistance or charity care programs at the health care facility where they receive care.

Please visit our Hospital Discounted Care webpage for more information.

Hospital Discounted Care Updates

Hospital Discounted Care Screenings for Insured Patients

Insured patients who request financial assistance should be screened for Hospital Discounted Care, even if the patient does not request Hospital Discounted Care by name. The Hospital Discounted Care statute sets minimum standards for hospital financial assistance programs for all patients who qualify, including patients who have primary insurance. Providers need to ensure that screenings and/or applications are completed for insured patients who are requesting financial assistance.

Please send any questions to [email protected]

There has been a correction to HCPF's New Address, a suite number has been added:

HCPF's official mailing address has changed to the following:

Department of Health Care Policy and Financing

303 E. 17th Avenue, Suite 1100

Denver, CO 80203

If your facility needs to mail documents to the Hospital Discounted Care team, please include "ATTN: State Programs Section, Special Financing Division" in the address. Please note that the best way to contact us is through the Hospital Discounted Care email inbox, [email protected].

Updated Operations Manual

An updated version of the Hospital Discounted Care Operations Manual has been uploaded to the Hospital Discounted Care Provider Information webpage. The only change in this version of the manual is an update to HCPF's mailing address with a suite number under the appeals and complaints sections.

Upcoming Office Hours Topics

February 28 - Household Definition

March 6 - Collections

March 13 - Accounts of Deceased Patients

March 20 - Screening Best Efforts

March 27 - Payment Plans

Office Hours

HCPF is holding office hours every Wednesday at 9 a.m. No registration is required. The Zoom link and call in information are on the Hospital Discounted Care website.

Stay Informed

Sign up for the Hospital Discount Care newsletter to stay informed about the implementation of HB 21-1198.

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