November 2020

We love our clients and we consider it our privilege to support their customers daily.

Your feedback matters as we are always striving to provide the best possible service. How are we serving you? Let us know how we're doing. In fact, we'd love a review.

ASuperior Contact Center is here to support you and your team. If you have any questions about services we offer, we'd love to connect! Email or call us at 1.800.344.6470.

We Wish You Well,
Your callers connecting with our LIVE receptionists 24•7•365

A phone call remains to be the preferred method of communication for many businesses and customers. Our traditional LIVE answering service offers you 24•7•365 peace of mind that your customers calls are being answered by a live receptionist even when you’re not available.

Did you know someone you could refer?
We give $50 credit for referrals once they sign up and pay for service. 
Thanksgiving & Holiday Office Closure?
Are you closed for Thanksgiving? Black Friday? Having an office party?

We are here to support you when the unexpected happens, but please let us know in advance when you can. Let us know of any changes in your schedule, so we may inform and serve you and your clients effectively.

Customer experience has fast become a top priority for businesses and 2021 will be no different. But, why are so many companies focusing on the customer experience and what happens to companies that choose to ignore it?

Customers no longer base their loyalty on price or product. Instead, they stay loyal with companies due to the experience they receive. If you cannot keep up with their increasing demands, your customers will leave you.

Cross-device shopping via a wide range of channels has made it difficult for companies to maintain consistency. Processes and technologies need to change in order to provide a consistent experience across all platforms. 
Industry News

Advances in artificial intelligence continue to provide entrepreneurs with exciting ways to improve their companies.

Artificial intelligence is the most disruptive innovation of our lifetime. Its adoption has grown 60 percent in the last year, according to an April 2020 report by Narrative Science. The report’s authors say the technology is having a “significant and imminent impact on everything from company strategy, to business operations, to job functions."

Being busy doesn't always equal being successful.

Have you ever seen other entrepreneurs and their agencies scale with ease, and you wonder how they’re doing it? They seem to have the same size team that you do and don’t seem to have a “secret sauce” to their techniques or what they’re offering to their clients. And yet, they’re bringing on more and more clients and reaching higher monthly revenue goals seemingly every week.

Here’s a secret: they’re automating. And as much as automation is a “secret weapon,” it’s something any entrepreneur or agency can adopt in as little as an afternoon.

Our clients are important to us, we love connecting on social media and being apart of their lives. We keep our social media channels up-to-date so you are always informed with the latest updates.

Not only do we share news about ASuperior Contact Center on our social media, but we also share business and communication tips. Come join in on the conversation!