August 2020

Now more than ever, impress your customers with the best service.

Communication is key. Our impress services like custom FAQs, custom greetings, and call flow help provide updated, relevant information to your customers.

We thrive on customization. All businesses are different and we aim to assist our clients with their specific needs. Call 800.344.6470 and tell us about your needs.

ASuperior Contact Center is here to support you and your team. If you have any questions about services we offer, we'd love to connect! Email or call us at 1.800.344.6470.

We Wish You Well,
Communication Available For All
Need assistance with callers who speak another language?

We can utilize a translation service to assist us with non English speaking callers. With over 200+ languages available, you can be sure to never miss an opportunity to communicate with your next customer.

What if you cannot speak their language and are unable to call them back?

Option A
Don’t worry, you can also use our translation service to return the call.

Option B
We have a recording to tell the caller to have someone who speaks English to call back on their behalf.

Experts agree that customer service may be on the verge of an historic improvement.

"There may be less services to offer, but the limited services that businesses are making available are even more critical," says VanAmburg.

What's the key to offering better service after the coronavirus? Experts say companies that figure out how to adapt, incorporate new technology and develop deeper human connections will come out on top. 
Adjusted Office Hours? Labor Day?
Has COVID-19 adjusted your office hours?
Are you closed for Labor Day?

Let us know of any changes in your schedule, so we may inform and serve you and your clients effectively.
Industry News

The current business environment has caused many software providers to revise their forecasts down for 2020, but some software companies have taken a different approach. We have been illustrating the competitive advantages customers can enjoy by spending more money on tools that enable their teams to scale, deliver better customer experiences, and enjoy a clear return on investment. Here are three reasons why investing in software now can make your business more resilient and profitable.

As the Internet of Things continues to permeate more areas of modern life, we’ve begun to see the rise of the “smart city.” These urban areas leverage IoT technology like sensors and beacons to collect data and better manage a city’s resources, services and operations. This ultimately makes a city safer and can improve the quality of life for residents.

Because this smart city technology is virtually invisible to those who aren’t operating it, many outside of the tech industry may not realize the full impact IoT can have on urban life.

Our clients are important to us, we love connecting on social media and being apart of their lives. We keep our social media channels up-to-date so you are always informed with the latest updates.

Not only do we share news about ASuperior Contact Center on our social media, but we also share business and communication tips. Come join in on the conversation!