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Congratulations, you survived 2020. Now what?

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Photo source: apnews.com

It is pretty safe to say the 2020 was a year like no other and supply chains around the world were tested like never before. If your company survived the impact of COVID–19, then reach around and pat yourself on the back. But then it is time to get back to work and figure out how you will survive the next curveball that will inevitably be thrown at you. Because the handwriting is on the wall. The upheaval that began a year ago is far from over.


As I was preparing this memo, the Ever Given, a massive container ship that is as long as four football fields, became wedged across the Suez Canal. About 12 percent of global trade passes through the Suez Canal, which provides the shortest sea link between Asia and Europe. The blockage sent oil prices climbing by 4 percent on International markets. The repercussions will be felt around the world. 


We cannot know what type of global disruptions will occur. But what the best executives and their supply chain teams are doing is looking to build resiliency into their supply chains, so that they can be better prepared when the next disaster (big or small) occurs. Best practices include a strategic and regular evaluation of operational strengths and weaknesses. These steps, coupled with the same evaluation of key suppliers, can provide an understanding of the actions needed to ensure business continuity.


This month, we share the story of how one tiny ice cream maker built greater resiliency into his operations. We also provide you with an assortment of resources from thought leaders so that you can take action to improve your ability to withstand whatever disruption comes your way.


We want to hear from you! Share your resiliency stories, thoughts and comments with us. You can send us an email or find us on social media.

Resiliency

In the supply chain, the ability to return to a position of equilibrium after experiencing an event that causes operational results to deviate from expectations.


from the APICS Dictionary

How Pugnuts Ice Cream Shop Survived and Thrived Through COVID-19

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March is probably the worst time of year to be selling ice cream and gelato in my little corner of Maine. The summer residents are a long way from arriving and so are the tourists. Added to that, my favorite little artisan ice cream shop, Pugnuts, is located in a micro town. You really can blink and miss Surry, Maine! Prior to COVID-19, you could walk into this tiny ice cream shop and be greeted by friendly servers who encouraged you to sample the artfully arranged trays of gelato with exotic names and creative combinations of ingredients. The same was true of their homemade ice creams. Then you could sit in their charming little café and enjoy your gelato, ice cream or other novelties.


And then COVID-19 came along and Pugnuts, like so many other businesses, was forced to close their doors. I was extremely concerned that my little slice of gelato heaven would close forever.

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Resources to help you build Supply Chain Resiliency

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For Resilience, Think Local Supply Chains | SAP Insights

Procter & Gamble, the maker of Charmin toilet paper, was prepared for thousands of scenarios - including earthquakes, fires, and cybersecurity attacks - but not for a disruption greater in magnitude than all three combined: a global pandemic. As COVID-19 spread throughout the United States in March, panicked shoppers snapped up what precious paper products they could find.

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The Need for Resilience is Driving a Local Surge

In this blog post, Lisa Anderson shares her thoughts about the surge to local as examined in the above SAP Insights article. She lists factors for companies to consider when shifting to local suppliers.

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Three Key Attributes of Resilient Supply Chains | Supply Chain Brief

Is your business prepared to survive a major supply chain disruption? If not, consider this. Two years after a major disruption, stock prices of unprepared businesses have lost up to forty percent of their value. (K. Hendricks & V. Singhal, See p.1.) That underscores the value of resilience in a concrete way.

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The Route to Building a More Resilient Supply Chain | Gartner Business Quarterly

Shortages of consumer and healthcare goods during the onset of the pandemic illustrated the perils of relying solely on efficiency to drive supply chains. In a 1Q20 survey, only two in 10 executives described their organizations' networks as "highly resilient."

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Resilient Supply Chain Benchmark | ASCM

In light of the covid-19 outbreak, companies are re-examining their supply chain risks and are in search of information and guidance to support efforts to improve resilience. The Economist Intelligence Unit, sponsored by ASCM, has developed a benchmark that assesses both the prevalence of modern supply chain resilience-building capabilities and how resilient companies have been over time.

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