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You Have the Power to Make a Difference
Meet Dianne. Her son relies on electricity-dependent medical equipment to help him breathe, but because Dianne was behind on paying her utility bill, her power was shut off. Luckily, our Care Coordination program gave Dianne and her family the urgent help they needed to turn the electricity back on. 211 Alameda County receives thousands of calls from people like Dianne, who rely on our services daily to find life-saving resources.
If you would like to make a difference in the lives of callers like Dianne, please consider making a donation today. A gift of any amount will have a considerable impact on our general operating costs. With your ongoing support, we can continue to help our community members build brighter futures. Thank you for your partnership!
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Expedited WIC Enrollment
The Women, Infants, and Children (WIC) Division administers the California WIC program. This program helps families across the state by providing nutrition education, breastfeeding support, healthy foods, and referrals to health care and other community services.
To make applying more convenient, the seven WIC agencies in Alameda County have developed a new expedited process for WIC enrollment. If someone contacts 211 looking for WIC services, our Community Resource Specialists can provide links that open enrollment forms directly with the WIC agency of their choice. Then WIC responds within 1-2 business days to complete the enrollment. To learn more, please click here.
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New Resource for Reporting Hate Incidents
Any victim of or witness to a hate incident or crime in California can report it and receive support for free at any time at CAvsHate.org. You can also call 833-8-NO-HATE; (833) 866-4283 Monday - Friday from 9 am – 6 pm. If outside of those hours, you can leave a voicemail, or you can call 211 Alameda County to report hate and seek support.
Your voice matters in the fight to reduce hate. Join us in our mission of making California a more safe and inclusive place for all.
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Celebrating Juneteenth
Juneteenth is Monday, June 19th! Juneteenth is a celebration marking the end of slavery in the United States, first recognized by the state of Texas. President Biden signed legislation in 2021 that made Juneteenth a federal holiday. It is also known as “Freedom Day,” “Juneteenth Independence Day,” or “Emancipation Day.”
To find a local event to celebrate Juneteenth, check out
this list of activities. As a reminder, if you or someone you know needs help, you can call 211 for assistance, even on holidays.
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Job & Volunteer Openings
Bilingual Community Resource Specialist (CRS): We are seeking a bilingual English and Spanish speaker to address clients' concerns over the phone and through text. Apply here.
Senior Accountant: The Senior Accountant will be responsible for overseeing the contracts and grants invoicing, accounts payable, reconciliations, and financial statements. This position reports to the Director of Finance and Administration and supervises the Bookkeeper. Apply here.
Volunteers: As an Eden I&R / 2-1-1 Alameda County volunteer, you can help connect people to valuable resources in the community. Get involved.
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Join Our Board
Eden I&R is seeking new members for its Board of Directors! Women, minorities, people with disabilities, veterans, people impacted by the justice system, and other candidates from diverse backgrounds are encouraged to reach out about this opportunity. You can read more about the role here.
If you are interested in board service, please contact Eden I&R’s Executive Director, Alison DeJung, at adejung@edenir.org.
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HOPWA Conference
Interested in learning more about housing resources that are available in Alameda County? Join Eden I&R's Housing Team for our free, virtual HOPWA Conference on June 27th at 1 pm by registering at this link.
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A former foster youth who moved to San Leandro from another county after spending time at Duel Vocational Institution called 211 for shelter, mental health, food, and tax preparation resources. He was unhoused, sleeping on the streets, and using drugs to cope. He asked for help quitting. 211 staff screened him for the County's Coordinated Entry System. Referrals to help with housing and other life skills and education assistance included: Covenant House California, Abode Service's Project Independence, and Beyond Emancipation's Information and Referral.
Medi-Cal information was provided to help sign up for healthcare, and SNAP information was given as a food-insecure resource. Kick-It California resources were shared to help him quit smoking and IRS's Volunteer Income Tax Assistance program for filing his taxes. Finally, staff connected him to The Federal Deposit Insurance Corporation and the Housing and Economic Rights Advocates for assistance with banking support and consumer education.
Read more 211 call examples.
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211 By the Numbers - May 2023 | |
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211 Alameda County:
5,051 conversations handled
9,828 referrals provided
Additional May & Year-To-Date 211 stats
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Demographics:
74% female
26% single mothers with minor children
56% living with disabilities
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Average Call Length:
6:56 minutes
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Average Wait Time:
2:08 minutes
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Services Database:
75 agency record updates
243 program record updates
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Housing Database:
233 units added
2,049 records updated
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Website page views:
55,232
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Website Sessions/visitors:
16,147
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AHIP (AIDS Housing Information Project) | |
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AHIP (AIDS Housing Information Project) offers housing and human services resource referrals to People Living with HIV/AIDS via a designated phone line and through one-on-one, in-person assistance at clinics and AIDS Service Organizations.
Last month, AHIP provided 83 housing referrals and 62 referrals to services. Year to date, AHIP has provided assistance to 8 unduplicated clients.
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"211 was very, very helpful for me. They provided a number of options and plenty of practical information."
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Thank You to Our Partners | |
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Partner Spotlight - Lavender Seniors of the East Bay
June is LGBTQ Pride month, and we are spotlighting Lavender Seniors of the East Bay. Lavender Seniors provides social support services that foster a sense of belonging for all LGBTQ+ older adults. They also participate in local, statewide, and national advocacy efforts. You can learn more about them by visiting their website.
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Donor Spotlight - SF CARD
Thank you to SF CARD for their support! SF CARD is a nonprofit serving community and faith-based organizations offering disaster planning education and consulting services. Learn more about their services by visiting sfcard.org.
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Eden I&R is a 501(c)3 charitable organization, and your donations are tax-deductible to the extent allowed by law.
We envision a community empowered with information and connected to resources so that all people obtain health, happiness, hope, and improved livelihoods.
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