July 22, 2020
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Insights on economy hotels’ rise above higher segments
Data presented by STR as part of a Hotel Data Conference webinar series shows that economy hotels have stayed afloat a bit better than luxury hotels during the pandemic in terms of performance.

NASHVILLE, Tennessee—Data from STR continues to show that economy hotels have fared better than hotels in higher classes throughout the pandemic.

STR is the parent company of Hotel News Now.

On a “Tipping the (chain) scales” webinar presented as part of the Hotel Data Conference, Ryan Lynch, business development executive, industry partners, at STR, showed how the COVID-19 pandemic has affected each of the seven STR-defined chain scales thus far.

Five Changes to Travel to Keep in Mind as you Reopen Your Hotel
By Kelly Robb

Every time we hear that a hotel is reopening, we breathe a small sign of relief. These last few months have been filled with uncertainty, financial hardship, stress and a longing for normalcy. Hotels reopening and people returning to travel signals that life is slowly starting to return to normal. As you begin to bring back your furloughed employees and unlock your doors for business, you will quickly notice that things are not what they used to be. As you work through your reopening strategies, here are five of the biggest changes to keep in mind.

1) Your Policies Need to be Clear Before Guests Arrive

Crisis Communication Best Practices: The Ultimate Top 10 List
by Cristian Grossmann

In today’s world, things can change in an instant. Without warning, a business can face an unexpected event that disrupts their operations. Crisis communication best practices are an essential part of any company’s operating strategy. 

Crisis communication best practices need to be universal to prepare for any type of event that threatens the company and the livelihoods of its staff.

CCPA Enforcement: Enter the AG
In this blog post, we follow along with Dominique Shelton Leipzig (Perkins Coie) as she moderates the IAPP Keynote, “CCPA Enforcement: Enter the AG,” on July 9, 2020. This discussion featured Supervising Deputy Attorney General Stacey Schesser and Travis LeBlanc (Cooley) who shared their personal insights and views on the California Consumer Privacy Act (CCPA) and its enforcement. In addition, you can find key takeaways from Dominique Shelton Leipzig’s July 30 interview with the proponent of the California Privacy Rights and Enforcement Act (CPRA).

By Dominique Shelton Leipzig & Bo W. Kim on July 10, 2020

Dominique Shelton Leipzig (Perkins Coie) moderated IAPP Keynote, “CCPA Enforcement: Enter the AG,” on July 9, 2020. The discussion featured Supervising Deputy Attorney General Stacey Schesser and Travis LeBlanc (Cooley) who shared their personal insights and views on the California Consumer Privacy Act (CCPA) and its enforcement.

Body Language for Leadership Presence on Zoom
By Carol Kinsey Goman, Ph.D brought to you by 4hoteliers.com

As more interactions move from in-person environments to online events, your ability to project virtual leadership presence is quickly becoming the key to your continued success.

Whether you are interviewing for a new job, presenting to the executive team, or facilitating a team meeting, you are the most influential when you express your core values and show up as your best authentic self — so the most powerful body language advice I can give you is to believe in yourself, trust your instincts, and allow your natural friendliness, compassion, and credibility to shine through.
There is, however, added value in knowing which of your body language habits is reinforcing people’s positive perception of you as a leader — and which habits may be sending the wrong message.

Here are body language hacks for your next Zoom event:

Make a positive first impression
Just as in a physical meeting, first impressions matter. It takes less than seven seconds for people to make judgments about your attitude, level of confidence, professional status, and personal warmth. While a face-to-face meeting gives you added opportunities (entering the conference room, shaking hands with an interviewer, greeting individual members at a team meeting, etc.), on a computer screen, it’s only your visual image that sets that initial impression.

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