We all recognize the horrific damage the COVID-19 pandemic is wreaking on the hospitality business, and one segment being hit harder than most is group business.
Groups typically select buffets as the preferred way to take most meals. It enables the group to have a variety of choices that can be served quickly. But the fear of catching the virus through communal serving utensils or by picking up a plate from a stack that others have touched has rendered the traditional buffet all but obsolete.
So it’s time to rethink the buffet.