Attendees will learn how to:
- Integrate human factors and system safety concepts into the root cause analysis (RCA) process
- Utilize the Human Factors Analysis & Classification System (HFACS®) to identify systemic causes of human error during accidents, incidents, and/or near misses
- Integrate HFACS into traditional RCA tools like the fishbone diagram, fault trees, and link analysis using HFACS
- Develop a human error database and tracking system for monitoring and evaluating performance improvement efforts