September 2022 E-Newsletter

September is National Hunger Action Month

Hunger Action Month is a time for communities to take action against food insecurity. If you or someone you know is food insecure, the Alameda County Community Food Bank can connect you to different food sources – from monthly benefits from CalFresh to help you buy groceries to home-delivered groceries.

They are also focusing efforts this month on the upcoming election on November 8th and steps we can all take now to help eliminate hunger at the polls.

Prepare for Disasters and Protect Your Legacy

National Preparedness Month is recognized each September to promote family and community disaster and emergency planning. This year's theme is "A Lasting Legacy" to highlight the importance of protecting the life you've built now and preparing future generations to respond to emergencies.

To help you plan for the unexpected, Eden I&R provides a full range of disaster preparedness resources and training, including Personal Preparedness, Agency Preparedness, and Workplace Violence/Active Shooter. Contact our Disaster Preparedness Coordinator Lars Eric Holm at 510-727-9516 or leholm@edenir.org to schedule a training for your community group.

Welcome Jessica Johnson to Eden I&R!

Jessica is Eden I&R’s new Human Resources Generalist. Five years ago, Jessica began her career in HR supporting local small businesses and non-profits throughout the Greater Bay area. Her passion for connecting with the community around her grew, and it continues to drive her altruistic approach to operations and organizational compliance.

Jessica is excited to join a team of driven, dedicated community advocates who support Alameda County by providing essential information and resources for health and happiness. In addition to enjoying time with her daughter and family, she also enjoys bracelet making, traveling, walking local trails with her family, cooking, and dancing!

Job & Volunteer Opportunities

Finance Director: As a vital member of the leadership team, you will lead day-to-day finance operations including providing overall financial oversight and monitoring. Apply here.

2-1-1 Contact Center Manager: In this integral role, you will work collaboratively with two other co-managers to maintain the

day-to-day operations of the 2-1-1 Contact Center. Apply here.

Senior Program Manager (Housing Portal): Eden I&R will administer the Alameda County Housing Portal in partnership with Exygy, the Housing Portal software vendor. You will help Eden I&R operate strategically in a more external facing role-including maintaining relationships with stakeholders (such as property managers and housing developers), Alameda County Housing and Community Development staff, and the software vendor. Apply here.

Junior Program Manager (Housing Portal): Under the supervision of the Senior Program Manager, the Junior Program Manager will focus on user support and provide day-to-day coordination of portal maintenance. We are looking for motivated and innovative self-starters! Apply here.

Volunteers: As an Eden I&R / 2-1-1 Alameda County volunteer, you can help connect people to valuable resources in the community. Get involved.

Two teenage siblings were experiencing homelessness in Newark. One of the brothers informed 211 staff that they lost their housing and are now sleeping in places not meant for habitation. For case/care management, staff connected the two to Covenant House of California and Abode Service’s Project Independence. Beyond Emancipation’s Transitional Housing was also provided.

Read more 211 call examples.

211 By the Numbers - August 2022

211 Alameda County:

7,271 conversations handled

11,647 referrals provided

Additional August & Year-To-Date 211 stats

Demographics:

73% female

26% single mothers with minor children

52% living with disabilities

Average Call Length:

7:02 minutes

Average Wait Time:

2:09 minutes

Services Database:

110 agency record updates

281 program record updates

Housing Database:

81 units added

2,111 records updated

Website page views:

43,027

Website Sessions/visitors:

14,309

AHIP (AIDS Housing Information Project) offers housing and human services resource referrals to People Living with HIV/AIDS via a designated phone line and through one-on-one, in-person assistance at clinics and AIDS Service Organizations.

Last month, AHIP completed 142 calls, 1 client meeting and provided 556 housing referrals and 125 referrals to services. AHIP completed 1 permanent housing placement and assisted 2 clients with Coordinated Entry System navigation and document readiness. Year to date, AHIP has provided assistance to 201 unduplicated clients.

"I appreciate every time I call 211. You give me the most reputable, valid resources. Thank you all, and keep up

the good work!"

Partner Spotlight - Meals on Wheels of Alameda County

Since 1987, the mission of Meals on Wheels of Alameda County has been to assist homebound seniors in maintaining their independence by fundraising and providing financial support, community outreach, and strategic assistance to Meals on Wheels programs in Alameda County that deliver nutritious meals and perform wellness checks. They proudly prepare and deliver nearly 3,200 meals to seniors every delivery day.

Donor Spotlight - Ride United Transportation Access (RUTA) Lyft Grant

Thanks to our partnership with Lyft and United Way, 211 Alameda County is proud to announce the expansion of the Ride United program. Running from September 6th to June 30th, 2023, the RUTA Lyft grant awards 1,250 additional rides.

We hope to provide access to more free or discounted rides for groceries, medical appointments, or employment for anyone seeking transportation assistance in Alameda County. Call 211 to learn how to schedule up to 10 rides per month.

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