CPI News Brief Volume 15 Issue 4 * March 2026

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I CONECT Now Offers Two Learning Opportunities Focusing on

Assisted Outpatient Treatment (AOT)

I-CONECT is CPI’s Institute for Care Management, Outreach, Networking, Engagement, Connecting, and Training. Its focus is to establish ongoing engagement, ensure integrated care, identify best practices, share core competencies, provide information, and create training opportunities that include cultural humility, person-centeredness, recovery, and trauma informed approaches for care managers throughout New York State.


Assisted Outpatient Treatment (AOT) is one of the most complex and often misunderstood areas of New York State’s behavioral health system. When AOT policies, legal language, and expectations aren’t clearly understood, it can create challenging outcomes for both participants and care managers.


I CONECT wants to change that.


We’re excited to share two AOT-focused learning opportunities, featuring Melissa Beall and Tom Gottehrer from the Office of Mental Health, designed to break down complexity, strengthen confidence, and provide practical, recovery-oriented strategies you can use right away—no matter how much time you have.


Food for Thought Webinar (45 minutes)

A Discussion about AOT:

Policies, Systems, and Practices

Build a stronger foundation in AOT. This engaging webinar clarifies key legal language, roles, and expectations while exploring how policies and systems impact day-to-day practice under an AOT order.


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5Qs Podcast (25 minutes)

How do we integrate Recovery Practices in our AOT work?

A candid, five-question conversation created specifically for care managers serving individuals with AOT orders. Learn how to apply recovery-based principles, maintain positive relationships, and navigate mandated treatment with intention and respect.


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Whether you have 45 minutes or just a few, I CONECT offers accessible learning that supports effective, recovery-oriented services for individuals navigating AOT mandates.



To access these resources, simply click on the links provided above.


Please enjoy and share widely with colleagues who support AOT participants.


For additional information about I CONECT, please use this link:


https://practiceinnovations.org/initiatives/i-conect/overview. You can email I CONECT at iconect@nyspi.columbia.edu.