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I Wish I Would Have Known!
Robert Ellis
Robert Ellis President and CEO

Have you ever been deep into the decision making process, or worse, just spent tens of thousands or even hundreds of thousands of dollars with an incumbent vendor, only to find out after the fact that the system doesn't work as advertised? That's the worst!
DDS is a nimble, responsive industry innovator that provides custom solutions for your ever-changing business. We can respond quicker to rapidly changing conditions or jump to help a customer that experiences a problem at the worst possible time - when they are facing looming deadlines. That is what our famous Internet-based real time ServiceInSeconds™ promise is all about!

Responding to customer needs extends beyond fixing problems. We have the same attitude when it comes to actually creating solutions our customers want. Other companies in the marketplace have stock products they want to sell to everyone. They have to do it this way. On a super-huge scale, it is very expensive to service customers who are running unique designs or configurations. What you can buy from them are standard solutions. Customization is not offered.

We're the exact opposite! No two production operations are exactly alike. Everyone has different combinations of equipment, software, applications, facilities, and distinguishing features. That's why DDS builds each customer's systems to match their unique requirements. Do you need 3, 6 or even 10 cameras for your integrity solution with piece-level verification? That is one of our specialties! With DDS, you won't be forced to invest in functionality you don't need or be asked to radically change your workflow to match the design of the DDS solution.

Service in Seconds logo
Of course requirements can change over time. Mail preparation procedures, regulatory guidelines, technology, customer communication preferences, and more can all evolve - sometimes quite rapidly. When they do, Document Data Solutions will make sure the systems we built for you remain current with the trends and your objectives.

Some of the advancements necessary to stay competitive in the print and mail industry today are new for our customers. Companies doing business certain ways for many generations aren't always comfortable with the technology that enables them to add value like mailpiece integrity, automated matching, or variable color printing. We've got a tradition at DDS of educating our customers, not just selling something before you really know what you need.

Before you make a purchase decision, we'll process your actual files on our systems so you can experience real-life results. We think that's a lot more useful than showing samples optimized to show off strong points and mask weaknesses of standard solutions. DDS will gladly create color print output from your applications and advise on substrates, ink, and design characteristics. That's the best way our customers can get the greatest benefit from their investments in our hardware and software. We'll do whatever we can to make sure our customers gain the competitive advantage they are seeking when they partner with Document Data Solutions.
So why is Document Data Solutions better? It's our unique focus on helping our customers be more profitable, more competitive, introduce new applications, and retain more customers. Our size allows us to be nimble and responsive. If you are wondering how the DDS approach could work for you, call us. We welcome the opportunity to show you what we can do for your organization. Come see all that Document Data Solutions has to offer in our brand new state of the art demo facility.

Come see Document Data Solutions at Graph Expo in Orlando. 

We'll be in booth 1861

DDS Graph Expo Flyer

Document Data Solutions, LLC. | | |

91 Commerce Drive
P.O. Box 919
Brookfield, CT 06804

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