|
Myles Flood | Co-Owner & CEO | LfL Worldwide Chauffeur Services
Tell us a little bit about LfL Worldwide Chauffeur Services:
LfL Worldwide Chauffeur Services is based out of Dublin, Ireland. We primarily serve
the entire island of Ireland, and also have several key outposts in the U.S. where we
see a lot of client activity, particularly in Chicago, Indianapolis, and other parts of the
Midwest.
We’re considered mid-size by Irish standards, with 11 employees including my wife
Lorraine and me, and we own 8 vehicles. We also work with 9 or 10 core independent
operators when demand surges. Our fleet is predominantly made up of Mercedes
models — mostly executive mini-vans because SUVs aren’t really a thing here in
Europe like they are in the U.S.
We specialize in corporate transportation, high-end executive travel, and event services.
Regular people don’t tend to use private car services in Ireland — it’s mostly
businesspeople and high-net-worth individuals. We also see a lot of demand tied to the
tech sector, given how big Ireland is as a hub for U.S. companies.
Lorraine and I started LfL 18 years ago, and we’re still a family business today —
owned and operated by us. It’s a 24/7/365 kind of commitment — really more a vocation
than a job.
How did you, personally, end up in the transportation industry?
I worked in the grocery business for years — at Superquinn, which was the most high-
end grocery chain in the world before Whole Foods came along. I started there during
school and stayed into my 30s, learning everything about customer service. I even had
the opportunity to buy a store, which I did for a while, but ultimately realized it wasn’t for
me.
At that point, Lorraine and I started a limousine company focused on retail customers —
weddings, nights out, Rolls Royces, limousines — you name it. Over time, we
transitioned fully into the corporate market, and here we are today.
It’s been a journey built on hard work, resilience, and a real passion for looking after
people.
What has been your experience as an ILLBA member?
Joining ILLBA has been brilliant for us. Being based in Ireland, we don’t have any
transportation shows or associations like you all do in the U.S., so organizations like the
ILLBA are crucial for building connections and staying tapped into the industry.
We do a lot of business with clients in Illinois and Wisconsin, and having that name
recognition, that credibility, helps a lot — especially when you are handling international
work. The backlink from the ILLBA site to ours even helps with SEO, which is an added
bonus.
In my opinion, if you’re doing any kind of business in Illinois and you’re not an ILLBA
member, you are missing out. It’s an easy, effective way to be part of the community and
support the industry that supports you. Plus, the networking opportunities are invaluable
— your network really is your net worth in this business.
Fun fact: Jim Luff gave us our very first affiliate job from the U.S., back when he was
GM of The Limousine Scene. That connection helped us realize the potential in
international affiliate work, and we’ve never looked back.
Any predictions, hopes, or ambitions for the future of our industry?
The industry always seems to face a big challenge every five years — financial crashes,
COVID, economic fluctuations — and I think we might be heading into another tough
stretch. My advice to everyone would be to stay as liquid as possible and not
overextend yourself financially right now. Let’s see how things level out with the
transition happening in the U.S., and be cautious before making big moves.
Long term, though, I’m optimistic. This is and always will be a people business.
Relationships matter more than anything else. No other industry trusts its “competitors”
to care for their customers like ours does. If we keep that spirit alive — of collaboration,
trust, and community — we’ll always find a way forward.
You can reach Myles at res@lflcs.com , + 353 86 414 1837, or on LinkedIn .
| 
