IListen Newsletter - Bulletin J'écoute
Message from the
National Executive Director

2020 has been a year that changed our outlook on many things, from virtual conferences, virtual classrooms, and a shift to virtual workplaces for many people. But personally, as someone who has just recently been introduced to the CHHA family, it has been a real pleasure.

In 2021, there will be many changes – even as I write this, rules around how we gather and work are shifting – and my goal will be to make a real difference in the lives of people living with hearing loss, whether those changes are at home, at work or in the community.  

I want to thank everyone who has reached out to help me learn, especially Christopher Sutton, who has been an invaluable resource over the past month, and say thank you and, of course, happy holidays!
CHHA is lucky to have so many dedicated members, volunteers and employees across Canada. Your hard work makes us who we are. May this Christmas season bring you and your families enough joy and laughter to last a lifetime. 

I realize that each of you spends the holiday season in your own way. Whatever your plans are, we wish everyone happiness, rest, and health on behalf of everyone here at the CHHA National Office and the CHHA National Board.

Lee Pigeau
CHHA National Executive Director
Happy Holiday Messages
Dear Members:

On behalf of the CHHA National Board of Directors, I wish you good health and prosperity in the coming year.

I thought I would share a picture of virtual cookie making with my grandgirls, who are 5 and 7yrs old. There are cookies under the sprinkles somewhere!

The CHHA Board of Directors is looking forward to an exciting year ahead at CHHA National.

Marilyn Kingdon, CHHA President and Chair of the Board

Marilyn shares her grandgirls cookie creation
Thank you to all our Members and Community Partners.
Wishing you all a Merry Christmas and a Happy Holiday Season!
Looking forward to a Wonderful 2021.

Richard Plummer, Director of Business and Operations.

Warmest wishes for a happy holiday season and a new year full of better days and unlimited possibilities!

Karla Wilson, Manager, National Networks, Membership & Administration

Baking a few goodies and sharing with family and friends. I love surprising them by dropping off my latest creation on their doorstep. So far, the feedback has been good.

Wishing everyone a happy, healthy holiday season. Looking forward to 2021!

Gordana Mosher Manager, Accessibility Projects & Communications.

While I will not get to see all the people that I care about this holiday season, I am ready to take a well-deserved break from my computer! Looking forward to watching bad movies, indulging in great food, and reading for pleasure. Happy holidays everyone! 

Adam Farhat, Program Coordinator 
This Holiday season I will be chugging mugs of cocoa, eating to my heart's content, and attempting to fulfill my life-long goal of memorizing every single line of the movie Elf’ 😊 May your days be merry and bright. Wishing everyone a pleasant entry into 2021’ 

Claira Calderone, Fundraising & Community Engagement Manager

I am looking forward to getting out on the trails with my little guy after he had an unexpected bout of surgeries and is on the path to a full recovery.

Have a joyful holiday season and be kind and stay safe. 

Hart Plommer, President, CHHA Young Adults Network
You are invited to take part in a research study being conducted by the Hearing Health Alliance of Canada (HHAC).

The purpose of this research is to gain insights into the experiences of people with hearing health issues which may include hearing loss. Based on your feedback, our aim is to then provide high-level information to representatives of Canadian Governments including Federal, Provincial and Territorial. Our mission is to work with the Government to improve hearing health care in Canada. The survey should take approximately 5 to 10 minutes.

If you agree to complete the survey, please follow the link below:

If you have questions, please contact Dr. Steve Aiken at
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By Sheila Serup, MBA

With the increasing use of virtual meetings, live auto-captioning enables accessibility for participants with hearing loss.
However, there are still challenges to seeing the correct captions being displayed on video-conference platforms.

To better understand why errors occur in translating speech to auto-captions, I turned to an expert in the field of Linguistics...
Young Adults Network Corner
Accessible Online Classes - for Yoga

By Jessica Niemela

When the pandemic hit us last March, an important activity that “shut down” for me was in-person yoga classes. My yoga instructor made the transition to teaching her classes online, which now seems to be the trend in the general fitness community...
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