Hi everyone -
              Welcome to the third quarterly newsletter of 2018! We hope you had a restful summer! We look forward to sharing some exciting fall plans and sharing this quarter's wrap-up with you.
Whether it be by subscribing to our newsletter or blog, joining us at one of our Making an IMPACT events, or following us on social media, we hope you'll engage with us, and don't forget to call if you need us!  We're here to help.

Mark Cierpial, CEO
In This Issue:
Making an IMPACT
Past Events
Last quarter, our employees took part in many MAI community events.

In July, we collected non-perishable food for schoolchildren. We beat our record when we donated 337 lbs of food to Backpack Buddies.

In July - August, we participated in the Crayons2Calculators
 "Fill that Bus" supply drive. C2C helps more than 10,000 local kids in need.

Laurel started a weekly group to crochet octopi for NICU babies. Receiving these octupi can improve premature babies' vital signs.

Following Hurricane Florence, the MAI team donated a portion of their annual budget to the Salvation Army of the Carolinas, the Charleston Animal Society, and the SPCA of Wake County to aid in the disaster relief effort.
Upcoming Events
October 26, 2018
The MAI team invites you to save the date for BOOtanical: Pumpkins in the Garden at the NC Botanical Gardens (NCBG) in Chapel Hill. Proceeds benefit NCBG's Wonder Connection program for hospitalized/sick children and teens.

Season of Giving
November - December
Be on the lookout for emails from the MAI team regarding various events, including mock interviews with
StepUp Durham, home building with Habitat for Humanity, toy collection for Toys for Tots, and several other
Want to be part of our events?
Email Lena or Lori to join our
Making an IMPACT mailing list.

IMPACT on Health
Past Events
Fitness Challenge
From April to June, IMPACT on Health challenged everyone to meet the American Heart Association's recommendation of 30 minutes of physical activity 5 days per week. At the end of the challenge, participants congratulated themselves with a celebratory dinner! Great job - you guys earned a LOT of stars!

Upcoming Events
Eno River Hike
October 13, 2018
IMPACT employees and their families are invited to join IMPACT on Health on a hike at the Eno River!
IMPACT Snapshot
We spent a beautiful day at
Jordan Lake enjoying barbecue, swimming, jet skiing, beach games,
and each other's company.
In July, we celebrated BJ's 50th birthday with lunch, cake, & puppies!
During our breaks, we worked
together to assemble a swimming
pup-themed puzzle!

Come Work
We are always hiring Experienced Medical Writers! Check us out!

Need help with your projects? Check out our services and our case studies/testimonials!
Drug Development & IMPACT
Wonder Where You Can Find Us?
This quarter's round up of past appearances:
July 20, 2018: Lori Davis served on a panel for the Duke School of Medicine Career Development Symposium.

Upcoming appearances:
November 13, 2018: Jennifer Moen and Lena Randhawa will be attending the North Carolina Master's & Doctoral Career Fair to recruit for our fellowship program!
Behind the Curtain at IMPACT
We are very happy to announce the promotions of Caroline Drucker and Lena Randhawa.

Caroline Drucker was promoted to Clinical Research Scientist II. Since joining us in
May 2017, Caroline quickly became an independent writer known for consistently producing high-quality documents. She has received praise from team members for her clear and open communication, flexibility in adapting to changing project timelines and strategy, and calm and professional demeanor. Caroline has authored a wide variety of documents and is also an active contributor to our company culture. As a member of the Corporate Communications team, Caroline serves as blog coordinator, contributes to the quarterly Newsletter, and manages IMPACT's LinkedIn page. Finally, Caroline represents IMPACT in the local community, including speaking at UNC in a Women in STEM conference and seminar.

Lena Randhawa was promoted to Manager, Medical Writing and Submission Management. With this promotion, Lena will continue to oversee the Medical Writer Fellowship Program and will now take on an additional direct report. As Head of the Medical Writer Fellowship Program, Lena has done an excellent job spearheading our inaugural year and has clearly set the program up for success in the future. The fellows are thriving under Lena's management and are active contributors to our company on many fronts, including their writing and QC projects and their involvement in company culture.

Please join us in congratulating Caroline and Lena on their
well-deserved promotions!
Meet Our New QC Specialist

Flora Cvasa
grew up in Raleigh, North Carolina and has previous experience with Trial Master File management at CROs. She enjoys spending time with her family including her 2 dogs. She likes to take walks with her dogs and make treats for them.
Meet Our Regulatory Operations Team
IMPACT's RegOps team manages submissions to regulatory agencies worldwide and assists other companies with the technical aspects of document preparation, MS Word and template training, and the processes of electronic submissions in eCTD format.
Left to Right: Kim Overton, Jeff Golden, Randy Carmichael, BJ Witkin;
Not Pictured: Kathy Elks
       Jeff Golden joined IMPACT in 2016 after relocating to North Carolina from Chicago. He enjoys spending time watching Formula 1 races and Cubs Baseball with his wife (Vicky) and 2 sons (Emmett and Angus). 
        BJ Witkin (Beej) came to IMPACT in 2013. When he is not busy publishing, he volunteers with a dog rescue and vacations with his family. He's also been doing more yoga, including a Yoga With Puppies session that helped raise money for Triangle Beagle Rescue.
        Kim Overton  started at IMPACT this June and has over  26 years of experience in regulatory operations. She enjoys spending time at the beach and the mountains of NC. She also enjoys the arts with her 2 girls.
       Randy Carmichael joined IMPACT in 2017 after working with GlaxoSmithKline for 27 years. He enjoys spending time with his family, working in his yard, and kicking back in his recliner with his favorite lapdogs, Boone and Sassyfrass. 
       Kathy Elks came to IMPACT in 2013 after working for both small and large pharmaceutical companies. She loves to garden, bake, and tackle home improvement projects.  She and her husband, now "empty nesters," cherish the time they get to spend with their family on the weekend.
Ann's Retirement
Our resident document specialist, Ann Brown, retired from IMPACT this past July. To send her off, we ate delicious treats and played a game of IMPACT Family Feud. Below is a farewell note she left us: 

"What does retirement mean? It's only been since July for me, so I am still exploring that concept. I delayed retirement years after my normal retirement age, as it took me a long time to decide when to do so. A major factor contributing to this delay was working at IMPACT, led by owner Mark Cierpial and COO Tim Garver. You would be hard pressed to find more compassionate and understanding leaders. As a caregiver, I worked some odd hours, and they allowed me that freedom in order to meet both my personal and work-related responsibilities. Not only were they understanding of my situation, but they always made me feel good about myself and my work. Working onsite was always a pleasure, since the company's culture is one of respect for each other and for our clients. And, it was fun! There were many special events, including my fabulous retirement party, which made working there such a delight. That is why it took so long for me to decide to retire - IMPACT is such a great place to work. However, I finally came to the conclusion it was time to attack the bucket list. Now that my "summer vacation" is nearing its end, I'm starting to get active in a few interests that I have. Currently, my first goal is to get out of my pajamas before lunch! I say this at 11:00am sipping tea in my pilcrow mug (see above) in front of my computer. I guess that means I still have an hour to meet this goal!"
Internal Professional Development
FDA Menu Guidance: In August, Cheryl taught us about changes to the FDA's menu guidance and nutrition label.

Regulatory Affairs at IMPACT: In September, Mark gave us an overview of the roles and responsibilities of Regulatory Affairs specialists at different types of companies and here at IMPACT.
Medical Writer Training
At IMPACT, we always strive to learn from one another. This year, we offered several training sessions for medical writers, including seminars on communicating effectively, writing protocols, using OneNote for projects, and dealing with difficult sponsors, as well as best practices for reviewing documents. At the end of September, Jenny and Ilana led a forum on co-authoring documents.
IMPACT on Social Media
Check out some of our recent blog posts and press releases featured on View our profile on LinkedIn LinkedIn and Follow us on Twitter Twitter!

Like what you see? Don't forget to subscribe to our blog! And if you have a topic you want us to blog about, let Caroline know.
Main Line:  919.899.9248       
Physical Address:
79 TW Alexander Drive
Building 4401, Suite 100
Research Triangle Park, NC 27709

Experience. Integrity. IMPACT.