IMPORTANT NOTE: Please do not respond to this email. If you wish to contact us regarding your membership please email your home club at promenade@womensfitnessclubs.com or richmondhill@womensfitnessclubs.com. Thank you!


Dear Valued Member,
We hope this message finds you safe and well. We are reaching out to extend an important update regarding key changes coming to clubs in York Region in light of COVID-19.

On October 16th the Ontario Government announced the mandated closure of indoor gyms and fitness centres in York region. Although we have done everything in our power to ensure the safest and most comfortable in-club experience for our incredible community and team, we must responsibly adhere to the government's restrictions in all impacted regions, and temporarily close our doors at Promenade and Richmond Hill. Closures will be effective Sunday, October 18th 6 PM EST until further notice.


We understand that you likely have several questions about how we are navigating this situation. We are handling the situation to the best of our ability as it develops, and will transparently provide updates and stay connected with you via email, our website, and social media channels (linked below). We kindly ask that you please review information regarding memberships and upcoming programming, all outlined for you below.


Membership Information for Members of
Promenade & Richmond Hill

  • Membership payments for Members of WFCC Promenade and Richmond Hill will automatically move to our Online COVID-19 Hold option for $8.95 biweekly until gyms in York regions are approved to reopen

  • If you wish to make changes to your membership agreement, and do not wish to temporarily enroll in our Online COVID-19 Hold option, you may change this at any time. Please note we require 48 hours notice prior to billing to execute any change


  • If you do not yet have access to our online classes, please email onlineclasses@womensfitnessclubs.com to request login information. A email invitation with login information and step-by-step instructions will be sent to you within 48 hours


  • Pre-paid-in-full memberships will have extended time credited accordingly


  • Please note we are currently experiencing a higher than usual volume of messages. We are doing our best to respond within a timely manner, however, we anticipate delays. We apologize for any inconvenience and sincerely appreciate your patience and understanding during these unprecedented times



Upcoming Group Fitness Classes

All upcoming in-club group fitness classes at Promenade and Richmond Hill are now cancelled. In the meantime, we've got plenty of online options to help keep you moving from home — read on for more information!


Personal Training Sessions

All scheduled personal training sessions will continue as usual, with extensive safety precautions in place, until Sunday, October 18th 6 PM EST.

Lockers
Members will be able to pick up any articles from lockers until Sunday, October 18th 6 PM EST.


Maintaining Your Fire for Fitness

Although our doors may be closed in York Region, we are determined to do everything we can to help you maintain your fire for fitness, and keep you connected with our amazing community! We encourage you to join in on the following online options during our closure:


  • NEW! PEDAL CLOSER TO YOUR FITNESS GOALS WITH OUR LIMITED CYCLE RENTAL & ONLINE CLASS ACCESS PACKAGE! All of the details, including how to apply, are available here


  • TRY WORKOUTS DESIGNED SPECIFICALLY FOR YOUR UNIQUE GOALS + BODY Get the expertise and one-on-one attention of a personal trainer from the comfort of your home! All WFCC locations are offering personal training over live video. Contact yourfriends@womensfitnessclubs.com for more details


  • SWEAT AS A COMMUNITY WITH US VIA INSTAGRAM Browse our IGTV Library archives for a FREE limited selection of our past lnstagram Live workouts. Be sure to leave a comment after your sweat session - we'd love to hear from you!

  • #WEAREWFCC! CONNECT WITH OUR COMMUNITY ON SOCIAL MEDIA The strength of our community is not bound to our club walls - lets continue to keep each other motivated via social media! Share your at-home WFCC workouts by tagging us on Instagram @womensfitnessofficial and using the hashtags #WeAreWFCC and #WFCCFitnessJourney. Keep going — you never know who you may be inspiring!




Our Doors Remain Open in Durham & Halton Regions

Please note that Womens Fitness Clubs of Canada locations in Ajax, Burlington and Pickering are not currently impacted by these new restrictions, and will remain open with extensive safety precautions in place. However, to align with the Ontario Government's recommendations and each do our part to flatten the curve, we ask that members with home addresses located in higher transmission regions please do not visit WFCC clubs outside of their region at this time.



We've said it before, and we will say it again! If there is one thing we can be certain about during these uncertain times, it is that we have an amazing community. We want to take this opportunity to extend a heartfelt thank you to each and every one of our incredible Members. Your kind messages of support and acts of generosity have kept us strong, and mean the world to us. Thank you!

We will get through this, and come back even stronger.

We are all in this together  #WeAreWFCC!


Yours in good health,
The Womens Fitness Clubs of Canada team
IMPORTANT NOTE: Please do not respond to this email. If you wish to contact us regarding your membership please email your home club at promenade@womensfitnessclubs.com or richmondhill@womensfitnessclubs.com