This email serves as a notification that SAIM is scheduled for a maintenance window on Monday, June 8, from 6 to 10 p.m CST.

We will deploy an updated version of the website and back-end systems that include bug fixes related to system performance and user feedback.

During the maintenance period, SAIM handhelds should NOT be used because you may not be able to sync your data. Please read the instructions below regarding your handheld devices.

Sync Your Data. During the maintenance window, the SAIM Inspect app will be unable to connect to the system. Please sync all handhelds at least 15 minutes before the maintenance window, and refrain from using the devices until the window has closed. Failure to do so will result in loss of data.

Power On and Plug In. During the maintenance window, all handhelds and tablets must be:

• Powered on (asleep or screen off is OK; shut down is not)
• Plugged in

Support Available

You can now access the Help functionality by clicking the question mark in the bottom left-hand corner of your screen within the SAIM platform. 

If you have questions about the scheduled maintenance or associated updates, please get in touch with support@saim.com.