265 Church Street, 14th Floor
New Haven, CT 06510
Phone: 203-687-4422
Fax: 475-202-6844

March 20, 2020

Re:        COVID-19 Update

Dear CMG Providers,

Essential updates for today:

  • YNHH has released their protocol for healthcare working screening. You will find the policy here. In this instance healthcare workers are defined as clinical staff only, with billing and administrative staff eligible for the standard patient testing protocol. Clinical staff include: MD.DO,,PA, APRN,RN, LPN,MA,RT. The purpose of this protocol is to provide increased testing capacity for clinicians to expedite return to patient care activities. Docs Medical Group is also offering testing at their facilities after a telemed visit.

  • Please join us for an informational conference call on COVID-19 and its impact on employers. Click here for the invite. Our HR partner will host this call from The Human Resource Consulting Group (HRCG) at no cost to CMG members. 
  • Click here for recent COVID-19 related HR updates on payroll requirements, paid sick leave, FMLA expansion, and payroll tax credits prepared by HRCG.

  • Attached is an updated excel sheet with telemedicine billing codes and coverage guidelines. Please follow these updates closely, we will attach the revised information as we receive it. As noted above this situation is changing rapidly. Please begin to see patients for audiovisual and telephonic visits, document your visit, including patient consent, thoroughly and in the same manner you would a detailed office note. At this point do not begin dropping claims until we determine the optimal approach:
  • To view Telemedicine E&M Fact Sheets, click here.
  • To view telehealth codes information, click here.
  • To view telemedicine consult codes which ONLY CIGNA requires as the only allowable code, click here.

  • I will likely do one update over the weekend on Sunday, unless there is something pressing tomorrow.

Please forward me any useful information you have, any corrections or updates to the above.

Be safe. Be well. God bless.


Joseph L. Quaranta, MD

Joseph L. Quaranta, MD
President, Community Medical Group