If you have:
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Locked yourself out of your room: Contact your community’s RA on duty for assistance accessing your room. Please note that there may be delays due to the weather and the high volume of returns.
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Lost your key: Submit a Lock Recore Request, and our team will let you know when it's ready for pickup.
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Lost your Deacon OneCard (ID):
- Before 3 p.m. on January 10, come by the Deacon One office in Angelou Hall for a replacement.
- After 3 p.m. on January 10, go to the University Police Dispatch in Alumni Hall for a temporary ID.
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Facility Issues (heat not working, no hot water, leaking faucet, etc.): Submit a work order to Facilities and Campus Services by calling 336.758.4255 or submit a work order online at workorders.wfu.edu.
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Internet Issues: Submit a ticket to Information Systems by emailing help@wfu.edu, or submitting online at help.wfu.edu.
Be safe in your travels, and we look forward to having you back on campus for the spring semester!
If you have any questions or concerns, you can reach out to us at housing@wfu.edu or 336.758.5185 during business hours (M-F 8:30a-5p).
Best,
Zach Blackmon, Ph.D., MBA
Director of Operations
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