Establishing a more
effective tracking system was one key reason for this impactful change. Volumes have been higher than expected since 07/01, with
over 8,620 individuals served through the IN PASRR program for the month-to-date. As the supports continue to be put in place to
fully integrate LI and LII - MI and IDD processes, you may experience temporarily longer delays for Level II completion.
During the next several weeks, turnaround times may reach closer to the federally required average of
9 days, but will adjust to a maximum
5 day turnaround time at the end of this transitional period. As we move toward completion of current backlog, several critical steps are being taken to
double the current program capacity through each aspect of the PASRR process. These include: