The Broadband Data Task Force issued a public notice announcing the release of two training videos to assist internet service providers in responding to individual and bulk fixed availability challenges as part of the Broadband Data Collection.
The first video demonstrates how to access challenge data, concede a challenge, dispute a challenge, track the status of challenges, submit evidence and report on the status of disputed challenges within the BDC system.
The second video provides an overview of each step in responding to a challenge and includes information on illustrative questions that may arise as providers navigate the challenge process.
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