The FCC’s Consumer Advisory Committee submitted a report and recommendations examining the uses of artificial intelligence to protect consumers from unwanted robocalls, robotexts and other harms, and enable people with disabilities to make calls.
The CAC said the report provides the FCC with 16 recommendations, including: greater coordination with other agencies on solutions to protect consumers; promoting innovative uses of AI to enhance call-blocking technologies; consideration of the privacy risks associated with the use of AI-based robocall identification and blocking tools; and integrating an AI robocall and robotext education campaign along with broadband access and literacy initiatives.
The INCOMPAS Policy Team, with the assistance of members, participated in the development of this report.
|