Workshops: 2 - 5   July 2018
Conference Date: 6 July 

ABOUT ITSM Leadership Summit 2018
The IT Service Management (ITSM) Week will feature workshops and activities related to technology service delivery and management.
The Conference Day will feature both common and split-track sessions. There will be tracks for Business, Process and Technology with topics ranging from Governance and Frameworks, Professional Development, Digital Disruption and Transformation, DevOps, VeriSM, ISO 20000 Standard and emerging technology disruptions from Cloud services, IoT, Fintech, Artificial Intelligence and Cyber Security.
The one day conference will feature*:
  • Keynote and Expert Presentations
  • Two Executive Panel sessions touching on current and future trends of ITSM
  • Sponsors & Partners Business Showcase
*Programme subject to changes at organiser's discretion

  • Conference and Pre-Conference Workshops are designed for :
  • Top Executives - CIO, CISO, CTO and CRO
  • Information Technology Governance, Security and Risk Executives
  • Change/ Incident/ Problem Managers
  • Information Security Professionals
  • Heads of IT and IT Managers
  • Consultants
  • Professionals responsible for operationalizing the
Service Delivery program who need to:
  • Engage more effectively with their business colleagues to deliver more business value
  • Implement and build key capabilities for the Service Management program
  • Run, refine and continuously improve the key capabilities
  • Deploy IT framework for Governance, Risk and Compliance needs within and beyond the organisation

Do you have a topic, case study or best practice to share on implementing service management capabilities and how the future will look for IT Service Management?

Submit your Speaker Proposal here.
Do you want to promote your brand, products and service offerings to the annual gathering of ITSM professionals and leaders?

Download the sponsorship package  here  or drop an email to to discuss your interest.

For Corporate Registration:
Please drop an email to for more information.

IT Service Management Forum (Singapore)
c/o ie IDEAS Pte Ltd
11 Woodlands Close   #10-02 Woodlands 11   Singapore 737853
Tel: +65 6327 5688    Fax: +65 6336 2105
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