IPMI's Professional Development Newsletter: August 2021
Resiliency and Imagination: A Post-pandemic Plan
We are a parking authority in the City of New Brunswick, N.J. (NBPA). Pre-pandemic, we experienced the highest occupancy rates, with garages and surface lots running full and a thriving valet business. New Brunswick is the county seat serving court staff, jurors, county employees and a regional hospital. During lockdown, we phased out 65 percent of our staff. Only a core of parking services attendants and supervisors remained on site. We pivoted to virtual and began to identify equipment, systems, and processes to maintain operations and develop a post-pandemic plan. Learn more.
Sue Thompson, founder of Thompson Parking & Mobility Consultants, discusses how organizations can start to lay the groundwork for a successful recovery following COVID-19. She discusses ways to enhance the customer experience including upgrading technology, conducting a condition assessment, improving signage and lighting, and more. PLAY.
Professional Development Update: Register for Our Next Online, Instructor-led Course
Register now for our next online, instructor-led course:

Identify critical business services and practice drafting a simple response and continuity of operations plan.
Instructors: Erica Hupka and Kelly Dunn of the Resiliency & Emergency Management Departments of the University of Kansas Medical Center.
Spotlight: CAPP Scholarship
Apply for the William Voigt CAPP Scholarship for all IPMI education and professional development programs, including the 2021 IPMI Parking & Mobility Conference & Expo. Available to eligible industry professionals pursuing their CAPP credential. 

Apply for the CAPP Scholarship by September 15 to use funds to the 2021 Conference!

Bye-bye Boring Parking Meters

The City St. Pete Beach, Florida has partnered with Flowbird Group to bring a unique look to the beach destination’s parking kiosks. All 35 Flowbird kiosks have been upgraded to 9” color touch-screen displays and converted from their standard black exterior to a custom blue and teal design that reflects the City’s brand. The tropical transformation comes as the City also adopts the Flowbird mobile payment app.
CAPP Corner: Complete Your CAPP Exam in Time for #IPMI2021
Complete your CAPP exam in time to walk across the stage at the 2021 IPMI Conference and Expo in Tampa!

The deadline to pass the Exam is September 15, 2021. Get all the details, download resources, and schedule your exam here.
Events & Training
IPMI provides extensive parking, mobility, and transportation-specific education and professional development programs. Check out the entire calendar here.

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