In supporting the modern business, organizations need to effectively manage and run IT services, processes and functions. This is a four-day hybrid course that combines the experiential learning of the acclaimed "Grab@Pizza" business simulation with the interactive instructor-led training that enables the candidate to attain the relevant skills to apply ITIL best practices in the organization confidently and successfully.







A brand new qualification to complement the existing framework.

ITIL Practitioner prepares individuals for a broad range of challenges faced within ITSM, equipping them with practical guidance, confidence and know-how to adopt and adapt the ITIL framework according to an organization's requirements.






  
 

ITIL® Practitioner with Grab@Pizza Business Simulation

Date: 25 - 28 July 2016
Duration: 4 Days
Venue:
Global Knowledge Network (S) Pte Ltd
190 Middle Road, #20-02 Fortune Centre, 188979 SINGAPORE
Contact: +65 6332 2330



Grab@Pizza Business Simulation

The Grab@Pizza business simulation, facilitated by accredited trainers will further cement the concept of "Adopt-and-Adapt" by applying ITSM concepts to real business scenarios. While adopting a company role with specific tasks, roles and responsibilities, participants will learn to function as a team to make improvement decisions based on business value and produce tangible results within a challenging but realistic simulated environment.


 

Price: SGD2,495

*ALL itSMF members will enjoy a 10% discount*

LIMITED TO 20 SEATS

 
 

Not a itSMF Member? Sign up here Immediately to enjoy more membership benefits.


 
 


Paul Wilkinson (Member of ITIL Practitioner Architect Team) has been involved in the IT industry for more than 25 years and has a broad background in IT operations, IT management and product innovation and development. He was project team lead in the original BITE (Business & IT Excellence) process modeling of ITIL, an ITIL V2 author and member of the ITIL V3 advisory group.


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