Hello BPI family,

Unfortunately, the coronavirus seems to be sticking around for the foreseeable future. We wanted to let you know what to expect if Covid affects someone in the BPI family through exposure or confirmed infection.

When COVID strikes…
We cannot disclose names or details regarding the infected individual. We must maintain confidentiality for any protected health information.

What communication will I receive?
You will receive a letter alerting them that an individual has either been exposed to or tested positive for Covid in the service area.
What is happening behind the scenes?
Consultations with the local health department for both:
  • Contact tracing for exposed individuals
  • Additional Deep clean and sanitization protocols
  • Approval to remain open based on the above two items
What happens to the infected or exposed individual?
Infected or exposed individuals must be quarantined for a minimum of 14 days with a minimum of 3 consecutive asymptomatic days prior to returning. 
What happens to my child or others who were potentially exposed?
You will be notified by either the local health dept or a supervisor at BPI if your child was in direct exposure.
  • If exposure was communicated we require the same 14 days with 3 days asymptomatic quarantine period. 
What are your safety protocols again?
Our commitment to safety remains strong. Below you will find a quick refresher of the protocols we have in place. To read the full guidelines click here: COVID-19

  • Drop off and pick up at the vehicle outside of the clinic.
  • Health interviews for learners and their family members prior to the session.
  • Temperatures-checks prior to and during the session.
  • Handwashing prior, during, and post-session for both staff and learners.
  • Surface disinfecting prior, during, and post-session.
  • Personal protective equipment (PPE) now required for all staff.
Handling that gray area of symptoms that may or may not be related to COVID-19 is tough! 

Effective immediately, if you cancel a session due to illness you will need to provide more information for us to determine the timeline for a safe return to BPI.

What type of information?

You will be asked to answer the following questions:
  • Does the symptomatic individual have a fever of 100.4°F or higher?
  • What ADDITIONAL symptom(s) is the individual experiencing?    
  • New onset of moderate to severe headache
  • Shortness of breath
  • New Cough
  • Sore throat
  • Vomiting
  • Diarrhea
  • Abdominal Pain from unknown causes
  • New Congestion/ runny nose
  • New loss of sense of taste or smell
  • Nausea
  • Fatigue from unknown cause
  • Muscle or Body Aches
  • Can the symptom be attributed to a documented existing medical condition?   
  • Can the symptom be attributed to a known situation or environmental trigger like new food, new medicine, lack of sleep, exercise, injury, etc       
  • Is there a household member or other close contact with similar symptoms?  
  • Has the symptomatic individual traveled out of the area in the last 14 days utilizing shared transportation (Air, Train, etc) for travel?
  • Did the symptomatic individuals have potential exposure due to activities (private parties, playing with friend groups, etc.) where social distancing was difficult to maintain?                     
The Verdict?

Depending on your answers to the questions above you will receive guidance for a safe return to BPI.

For 1 minor symptom without attributing risk factors, the learner will simply be asked to stay home until symptom-free for 24 hours.

For fevers, multiple symptoms, and/ or additional risk factors we will require one of the following three choices:
  1. Return after a 10-day quarantine with the last 24 hours symptom-free.
  2. Return after a 7-day quarantine plus receiving a negative test result (test must occur on day 5 or later from the onset of symptoms)
  3. Return after providing medical documentation releasing the individual to return to BPI.

What if I don't want to disclose this information?

No worries! If you prefer not to answer the questions, you will simply need to choose one of the three options listed above.
Please know all these policies are as directed by the CDC and we are doing everything we can to keep your child, your family, and our staff as safe as possible.

Thank you for your continued patience and support as we all navigate through this pandemic.

If you are experiencing any symptoms and need to cancel a session please:
  1. Call the corporate office (888)308-3728 OR
  2. Email your clinic
We have revamped our protocols and are increasing accountability for our COVID safety procedures. 

  • Masks will still be worn at all time by staff members
  • Staff and Learners will have 3 health checks throughout the day:
  • Temperature checks will take place upon arrival, lunchtime, and prior to leaving.
  • We will be recording these temperature checks along with the answers to 3 health questions.
  • if any questions have a "yes" answer the staff or learner will be sent home.
  • Handwashing will continue to take place (at minimum) every hour
  • Clinic Managers will be sanitizing high traffic areas at the beginning and end of each day. As well as every hour with the utilization of a new sanitizing checklist.
  • They will also be utilizing "used" and dirty" bins for any shared materials within the clinic.
  • Your "My Day At Apple" sheet will have a new section! We will be adding reassurance that we are following these protocols.
  • The staff member working with your child will check the following boxes once they are completed for the day.
If you have any additional questions, please reach out to your clinic director.

Denise Bergh