Illinois Senior Medicare Patrol at AgeOptions is celebrating 25 years of empowering consumers throughout the state to prevent, detect and report health care fraud. We work with 15 statewide agencies that help carry out our message through outreach and one on one counseling.
We asked Nicole Liebau, NEI3A SMP National Resource Center Director, if she could speak on her involvement with Illinois SMP during her tenure with SMP Resource Center. The SMP National Resource Center is located in Waterloo, Iowa and is one of the most helpful tools in our network.
Created in September 2003 with funding from the U.S. Administration for Community Living (ACL), Administration on Aging (AoA), the SMP National Resource Center serves ACL’s 54 Senior Medicare Patrol programs located throughout the country, including the District of Columbia, Guam, Puerto Rico, and the U.S. Virgin Islands. The SMP Resource Center also promotes national visibility for the SMP program and helps the general public locate their state SMP project. They also provide help to the SMP network regarding trainings, reporting and compliance.
Nicole was interviewed this summer by our very own Marina Silva and her correspondence is below. Please enjoy!
Marina Silva(MS): Good Morning! Could you please explain your partnerships, innovations and relationships with the Illinois SMP?
Nicole Liebau (NL): I have been the SMP National Resource Center director for two years and the assistant director for three years prior. During this time, I have had the pleasure of working with and seeing the Illinois SMP take an active role on many national projects. Topics have included the SMP Information and Reporting System (SIRS), TRAX: Training Tracker, a Personal Health Care Journal revamp, and COVID-19 best practices. Prior to my time at the SMP Center, Illinois volunteered for work groups that included Volunteer Risk and Program Management (VRPM), media outreach, national materials, and the SMP Resource Library.
The Illinois SMP director, Travis Trumitch, has presented on successful practices for two SMP Center webinars within the last year. The webinars were a Webinar Production 201 and an Outreach Strategies During COVID-19 Webinar.
I also had the pleasure of presenting the 2018 Barbara McGinity Leadership Award to the previous Illinois SMP director, Jason Echols, at the 2018 SMP/SHIP National Conference in Chicago. This award is given annually to an SMP director who personifies the strong leadership and contributions to the SMP network that Barbara McGinity was known for in her SMP work. It is a great honor to receive this SMP award and I was so glad that a director in Illinois received it.
Marina Silva(MS): What can the Illinois SMP do in the future to grow as a program as they celebrate their 25th Anniversary?
Nicole Liebau (NL): I hope that the Illinois SMP continues to provide excellent feedback on future network projects and continues to share successful practices with the SMP network. The Illinois SMP has always been fantastic at collaborating with other SMP state projects and assisting with innovation throughout our SMP network.
I would like to personally thank Nicole and the rest of The SMP Resource Center for all their help over the course of not only my tenure but years previous. They play a huge part in our SMP network and their hardworking should not go unrecognized. Nicole and her team play a critical role in the success of the Senior Medicare Patrol across the United States.