Spring 2026

This newsletter is a way for Impact's clients across sectors to learn and share information.

Collaboration

Folks in the social services talk about collaboration A LOT. Our funders and our community members want to know how agencies are working together to solve various problems. We get incredibly frustrated and disappointed when a partner doesn't collaborate with us in the way we think they should. Collaboration is ever-present in our minds as we write grant applications and narrative reports.


Impact has recently experienced some instances of meaningful collaboration. In all honesty, we didn't immediately recognize true collaboration when it was staring us in the face. This offers us a great opportunity to learn more about what we mean when we use the term and how we might do better.


Impact is all about the "science" part of the social sciences, so we'll turn first to an example of collaboration in nature. (Side note: The pictures chosen for Impact's newsletters are always symbolic of an important theme for Impact, plus they are pretty.) Flowers and bees are a classic example of a mutually symbiotic relationship. Bees obtain food from flowers, and flowers use bees to spread pollen. Here's a great video.


Healthcare provides great examples of interdisciplinary collaboration. When things are working well, a patient's oncologist collaborates with their surgeon, dietician, physical therapist, and mental health counselor. It is easy to see how this relationship is symbiotic; each health care provider treats the patient's symptoms from their various perspective, all while benefiting the patient overall.


Turning to social services, we can use this definition of "cross-sector collaboration."


...the alignment of service delivery and/or financing systems across sectors of public health, medical care,

and social services. (NIH)



If you work in a drug court, a childcare center, a youth-serving organization, or any other social service entity, you can certainly see how this gets very complicated very quickly. Bees and flowers serve their own purposes while almost accidentally helping each other. Healthcare workers are serving their own purposes, but overall are working toward the same goal of a healthy patient. It can be more difficult to understand how, for example, a workforce readiness agency is connected to an early childhood organization. Or how the goals of criminal justice might align with an infant car seat distribution program. This graphic from the NIH article referenced above is an example of centering one social issue and creating a web of support:

Once we identify instances where working together can be mutually beneficial, and we have broken through any logistical barriers, research recommends the following steps to foster effective collaboration:


  1. "Collaborative Champions" who serve as formal systems leaders
  2. Champions who motivate and facilitate collaboration among front-line staff
  3. Mutual respect and understanding among partner organizations
  4. Shared vision, language, and common goals


This can seem overwhelming. Impact Evaluation & Assessment Services has experience using models that support collaboration between systems and individuals. Their background in the social sciences can help you simplify and understand these complex processes and relationships.


Impact encourages you to be creative! Draw webs of support, show up for your partners, and drop old grudges and preconceived barriers. In these times of increased need and diminished resources, collaboration is more important than ever.

If you are interested in finding out how Impact can help your organization meet its goals, contact Margo at margo.impactevaluation@gmail.com or call (775)397-0785.

Margo Teague, Impact's Principal and Owner