July 17th, 9am-12noon
Our introductory workshop on managing conflict begins with understanding your own conflict style tendencies and exploring other paths to resolve conflicting positions in the workplace. Using the Thomas Kilmann Conflict Mode Instrument, we will learn five practical situation-specific styles for approaching conflicting positions, and how to use the more appropriate style in order to gain consensus toward a more fruitful path.
Who Should Attend?   Business owners, managers, supervisors, and individual contributors looking for tools to approach conflicting positions on issues.