We are pleased to announce that our HiDoc® Online telemedicine platform will be updated on March 1 to better serve our members. We partnered with CloudWell Health, a local telehealth company, to offer our members the highest quality, local experience that also features new tools such as live chat, making it even easier for members to connect with a physician. The new portal still enables you to access to a local network of physicians by video or phone, day or night.
We are also excited to announce that HiDoc® will begin offering virtual counseling for mental health concerns (availability may differ from regular consults).
If you prefer to schedule an appointment by phone or need technical support, you may call the HiDoc Call Center at the new phone number, (808) 400-4113.