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Carolina Complete Health and WellCare of North Carolina are uniting on April 1, 2026, as a state-wide Provider-Led Entity (PLE). The unified health plan will operate under the WellCare NC Tax ID Number and will be named Carolina Complete Health, continuing the unique physician-governed PLE model. This unified plan will draw upon the best provider relations practices of both companies.
Stay informed by bookmarking the Integration Provider Page which will be frequently updated with resources, trainings, and FAQs:
Save the Dates:
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February 19 12:00PM: Join us for an information session to hear updates about the integration, including operational changes and timelines. Providers can ask questions in advance, or during the session. This session will be virtual and recorded. Multiple sessions will be offered to provide flexibility and support throughout the merger. To register and view available dates, click here.
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February 26 12:00PM: Join us for Carolina Complete Health Provider Portal training. As a unified health plan, providers will use the existing Carolina Complete Health secure provider portal. If you are new to working with Carolina Complete Health, this training will cover how to register, navigate the portal, and use key features. To register and view available dates, click here. (Please note: Providers may also continue to use Availity Essentials as a secure provider portal option. For dates of services 4/1/26 and after, providers should select Carolina Complete Health as the payer.)
Please contact your Provider Engagement or Relations representative with Carolina Complete Health or WellCare of North Carolina with any questions.
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