Move Out Charges
What about damages in the common area?
All damages or cleaning charges that are in the living room, kitchen, balcony and/or laundry room will be split between all roommates. If you feel you are not responsible for the damage in the common area, you will need to send a dispute AFTER you receive your final statement.
When will I know if I have any charges?
Within 4 days of your move out you will receive an email with your final statement. Your final statement will also be mailed to the forwarding address we have on file.
How long do I have to pay after I receive my final statement?
You will have 30 days to pay any final charges before it is sent to collections.
What if I don't agree with the charges?
All disputes are required to be in writing to [email protected] within 72 hours AFTER you receive your final statement. After 72 hours of receiving your statement we will NOT be reviewing any disputes. They have to be submitted within 72 hours of your final statement. Please do not send any disputes until you receive your final statement.