How to Authorize the Supra eKEY App
The Supra eKEY app must be authorized before it can be used.
How can I authorize my eKEY app?
Existing keyholders can obtain an authorization code from SupraWEB, Mobile
SupraWEB, or from your association/MLS Supra system administrator. New
keyholders obtain an authorization code from your association/MLS Supra system
administrator.
There may be a limit to the number of authorization codes that can be obtained each
week. If you reach your weekly limit of authorization codes, please check with your
association/MLS.
Authorize eKEY App:
The easiest way to enter the authorization code into the eKEY app is to open the email
or SMS text on your smartphone and click on link. This opens the eKEY app and
automatically enters the authorization code for you. Click on the EULA (End User
License Agreement) and Privacy Notice. This will open the eKEY App.
Tip! The authorization code for the current eKEY app is a 10-digit alphanumeric code
containing the letters A through Z and the numbers 2 through 7. If the character looks
like an O, it is the letter O and not a zero, and if it looks like an I, it is the letter I and not
the number 1.
You can also enter the authorization code manually:
1. Open the eKEY application.
2. Tap Activate eKEY.
3. Enter the authorization code.
Obtain an authorization code from Mobile SupraWEB:
1. On your smartphone, navigate to supraweb.suprakim.com. If the eKEY app is
installed, you may also select the SupraWEB icon.
2. Enter your key serial number, PIN, and select your association/MLS from the
dropdown list.
3. Select Login.
4. Select Authorization Code. The authorization code is emailed to your email address
on file with your association/MLS.
Obtain an authorization code from SupraWEB:
1. Go to supraekey.com.
2. Select Login to SupraWEB.
3. Login to SupraWEB. First-time login requires registering and setting up a user ID and
password, entering your key serial number, PIN, and selecting your association/MLS.
4. Select Authorization Code. The authorization code is displayed and is also emailed
to your email address on file with your association/MLS.
Authorize the eKEY App:
The easiest way to enter the authorization code into the eKEY app is to open the email
on your smartphone and click on link. This opens the eKEY app and automatically
enters the authorization code for you. Otherwise you can manually enter the
authorization code.
Tip! The authorization code for the current eKEY app is a 10-digit alphanumeric code
containing the letters A through Z and the numbers 2 through 7. If the character looks
like an O, it is the letter O and not a zero, and if it looks like an I, it is the letter I and not
the number 1.
1. Open the eKEY application.
2. Tap Activate eKEY.
3. Enter the authorization code.