Relatives – 40-Hour Weekly Limit

Family as staff working as employees for a participant cannot exceed 40 hours per week across all waiver services.


Effective Friday, March 27, the Evvie Portal will block approval of shifts that exceed this limit.


What will happen if a user tries approving shifts over 40 hours?

 

If a user is trying to batch Approve or Approval Lock shifts that exceed 40 hours, they will get the following message: "The shifts selected for batch approval lock exceed the allowed limits …"

 

If a user is trying to Approval Lock an individual shift, they will get this message: "The shift selected for approval-lock exceed the weekly allowance of 40 hours for employees classified as Family As Staff. Please adjust the shifts and resubmit."

 

To fix, you have two options:

  • Select View Shift → Adjust Shift to reduce hours, or
  • Denial Lock the shift (denied shifts don't count toward the 40-hour limit)

 

Resources

  • View instructions for how to adjust a shift, click here.
  • View a video tutorial of how to adjust or deny a shift in the Portal, click here.
  • All FMS Engine (FMSE) resources can be found on the Tools & Technology page of our website.
  • Place a customer service ticket.
  • Call 1.866.252.6871 to speak with a Stakeholder Relations Specialist.

 

Who qualifies as a relative/family?

The DDA's Self-Directed Services Manual says that a "Relative" is a natural or adoptive parent, step-parent, grandparent, step-grandparent, child, stepchild, sibling, step-sibling, aunt, uncle, niece, or nephew. This includes in-laws.


Fello is here to support you with Self-Directed Services.

Click here to view the latest important announcements.

Click here for more information about EVV or FMCS.



Open a Customer Service Ticket

Phone: 866.252.6871

Fax: 866.272.2236