In an effort to help facilities accept patients during the COVID-19 pandemic, QualChoice Health Insurance will auto-approve the initial seven days for lower levels of care for patients moving from an inpatient hospital setting.
We request that facilities provide notification of admission by submitting an authorization request within the first five days of a patient’s admission. We will continue to provide concurrent review after the initial seven-day approval. This waiver will be in effect for the duration of the reinstated public health emergency.
The end date for this waiver may be changed. Please be sure to sign up for our provider emails so that you can receive notifications from us.
The waiver includes skilled nursing facilities, long-term acute care and acute rehab for all lines of business. Acute transfers from medical stays to behavioral health facilities are included in this waiver. Acute transfers from psychiatric stays at behavioral health facilities are excluded.
If you have questions or would like to speak to one of our provider relations representatives, please call us at 1-800-235-7111 or email us at firstname.lastname@example.org. Thank you for your continued partnership in helping Arkansas live better.