With a focus on learning and development (L&D), helping employees develop and grow professionally can help keep employees engaged and reduce turnover. Plus, it simply turns your people into stronger workers.
As important as technical skills are, they aren’t the only piece of the puzzle. Soft skills are an invaluable part of L&D.
In fact a report by Miro found that almost all
employees agreed that learning a new skill can help them “recession-proof” their jobs.
But it can be hard to know which skills to focus on – or how to help workers cultivate them. Luckily, the report also uncovered the most important soft skills workers need for their current roles. Here’s what they are – and how to help employees improve them.
1.Problem Solving
Miro’s report found that 36% of knowledge workers ranked problem-solving as the top soft skill needed for their role.
Why it matters: There are many other skills wrapped up in problem-solving, like critical thinking, decision-making and creativity. An employee with strong
problem-solving skills
can be more innovative, creative and proactive when issues arise.
How to help employees: It’s imperative to let employees figure out their own problems – when it’s appropriate – to help hone problem-solving skills. A lot of problem-solving abilities come from hands-on experience, so you may want to encourage employees to tackle challenges or take risks – and then help employees work through problems with structured problem-solving methods.
2.Leadership
Thirty percent of respondents ranked leadership as the top soft skill.
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