"The biggest benefits we have 
seen are how quickly we can 
add new branches and 
flexibility with call routing and 
handling. In addition, our staff 
enjoys leveraging the 'always 
on' presence feature when they 
are away from their desk, which 
has resulted in increased 
member satisfaction and 
productivity for staff."  
-JASON MACDONALD 
Dir. of Information Technology 
Central Minnesota Credit Union
 

See how financial institutions such as First Guarantee Mortgage and TopLine Federal Credit Union are using ShoreTel systems. 

 
 
 

Contact Blue Door Networks

for more information.

info@bluedoornetworks.com

855.645.4396 

 

 

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The ShoreTel Difference

 

With ShoreTel as your business phone solution, you'll be able to offer members self service options that can give them the answers they need, faster. You'll have flexible, intelligent IVR and auto attendant features with call routing, queuing and messaging options that can be easily adapted to accommodate variable hours, staffing and call volume levels.  

  

 

Here's why credit unions trust their investment in a ShoreTel phone system:
 

Easiest to deploy, manage and scale: ShoreTel's unique distributed architecture is plug-and-play easy to deploy on our solid-state voice switches or virtualized on your servers. And for speed to deployment, nothing beats ShoreTel Sky's cloud phone service delivery.

 

Unsurpassed multi-site expertise: No matter how you mix-and-match equipment or locations, system administration via a simple "single image" browser-based interface manages your entire ShoreTel system. Phased roll-outs easily integrate with pre-existing phone systems.

 

Integrated business intelligence: ShoreTel Advanced Applications integrations with best-of-breed CRM, call accounting and ERP applications amplify business process effectiveness by giving service reps quick access to account history and transaction information.

 

Productivity and efficiency gains: ShoreTel Collaboration's instant messaging, presence, conference calling and desktop sharing erase distances between branch offices. ShoreTel Enterprise Contact Center manages multichannel email, fax, phone, chat and outbound communications through a single agent interface and gives supervisors real-time measurement tools.

 

Unique survivability and availability: ShoreTel's distributed architecture provides 99.999% reliability by distributing intelligence across the entire system while voice switch appliances ensure you'll never lose dial tone. And ShoreTel Sky's redundant Network Operations Center assures cloud service continuity.