From 2009 to 2012,
was the cultural strategist for Zappos, a company that became the #6 Best Place to Work in America and #1 in Customer Service. He helped create Zappos Insights, a program focused on cultivating and teaching the incredible work culture that helped Zappos reach such prominent and lasting success.
Robert built Zappos Insights from a small little-known
website to a thriving multi-million-dollar business, teaching over 25,000 students per year. Through his work, Robert has helped improve the employee culture at hundreds of companies.
As one of the world's authorities on employee culture, Robert has been hired to teach culture in-person at companies like Google, Toyota and Eli Lilly. He has pioneered numerous innovative techniques to build culture such as bringing improv comedy to the workplace.
Robert graduated from Northwestern University with a degree in film and has a certification from Georgetown University's Leadership Coaching Program. He is also a member of the exclusive Transformational Leadership Council.
Robert's book, The Culture Blueprint, is a step-by-step guide to developing a high-performance company culture that fosters committed and enthusiastic employees, ultimately driving revenue through culture. In order to thrive, companies must do more than satisfy their employees; they must create passionate ones, and Robert's book will teach you how to develop a culture to do just that.
What to Expect
Robert offers two amazing presentations and an unforgettable experience.
Culture Hacking: Culture Hacking is a way for anyone at any level to shift the culture. Robert leaves the audience with three high leverage tools that can be used immediately to create long-term change.
Dynamics of Disruption: Robert shares stories about disruption and the principles behind it. It then gets really exciting when he shows how they can be applied to your business in a counter-intuitive way.
The Open Space Experience: The smartest people in the room are your own people. Using principles of high performance and self-organization, Robert creates a game that lets the group focus on what they are most passionate about and then follow up with recorded insights and action items.