Improving Electric Reliability on Bainbridge Island
Vice President, Customer Operations & Communications
Puget Sound Energy
Andy will walk us through what PSE’s plans are in the next several years to address reliability challenges on Bainbridge Island. He’ll also talk about how each of us can prepare for at-home emergencies and what PSE is doing to help increase the resiliency of the emergency planning infrastructure.
Andy is a meteorologist….so his job at PSE combines his interest in the weather with what goes on with the power grid. He leads PSE’s customer service, customer engagement, communications, community engagement, and strategic business intelligence teams. His groups are charged with coordinating customer/community outreach, enhancing our data capability, developing our customer service platform, and generating internal customer communications.