Because IPS employs numerous subject matter experts who are capable of supporting clients with the latest technology, Johnson said that it provides the company with the "experience and forethought" to guide a design project from beginning to end. One of the key projects IPS has been involved with is the expansion of the commercial manufacturing facilities of United Therapeutics in Silver Springs. The work IPS conducted for United Therapeutics included the design/build of a new commercial-scale GMP manufacturing facility.
In order to meet the need of United Therapeutics, the IPS project team came up with a novel design plan that allowed the company to build up, rather than out, to maximize space. To address the company's needs, IPS designed the expanded space around the processes employed by United Therapeutics. Although there were some challenges to the construction project, primarily with utilities, the IPS team was able to respond accordingly and overcome those obstacles.
Johnson said the completed project is an example of the team's abilities, and the build earned IPS a facility of the year award. In addition, IPS won the ENR MidAtlantic Best Projects award in manufacturing and the 2020 ISPE FOYA for Social Impact.
When working with clients, large or small, Johnson said IPS ensures that the client's priorities, large or small, will be met in a timely manner. Before a project begins, he noted they maintain a clear line of communication with the clients to mitigate any surprises that may pop up. Communication is key. Johnson said they establish clear goals and end-user expectations.
"Our expertise in the industry gives us the ability to tailor the needs of the clients. But, when it comes to what we do, clients don't know what they don't know, and that's why they bring in someone like IPS who can come in early on and establish the expectations, so the goals are met. Without that communication, people can be dissatisfied, and we want people to say 'you guys nailed it,'" he said.
And that's what IPS is doing in Maryland and elsewhere. Johnson said the company is excited to continue supporting the growth of the state's life sciences ecosystem.