Training Force USA


and the MISSOURI CITY POLICE DEPARTMENT Presents...       





AUGUST 10, 2018  



Eligible for TCOLE APPROVAL    


The Law Enforcement Profession has changed since the events in Ferguson and Baltimore. The Final Report of the President's Task Force on 21 st Century Policing points out how the mission of law enforcement is "to build trust between citizens and law enforcement so that all components of a community are treating one another fairly and justly and are invested in maintaining public safety in an atmosphere of mutual respect." Therefore, familiarization with communication styles, customs, language, and behavior patterns of various cultures, ethnic groups and non-traditional populations will effectively enhance the quality of police services and the agency's image. Shared knowledge of various populations will enhance officer safety and is likely to increase understanding and empathy in the process of improving law enforcement/citizen contact. Smart policing takes effective training not just diversity.
This One-Day Class will provide a real look at the 21 st Century Policing Model. It includes Community Relations, Trust Building, Human/Cultural Diversity, Ethical Decision-Making Skills and Officer Safety. To assist law enforcement professionals in meeting the challenges, this training was designed by a law enforcement professional, human relations specialist, a life strategies coach, a communications expert and crisis management professionals with extensive training experience.
  • A review of the 21st Century Policing Document.
  • The recruitment, hiring and training of new officers from a diverse cross-section of the community and the importance of on-going training throughout the officer's career.
  • Understand the importance of building trust in the community and that relationships matter.
  • Understand the importance of officer safety and wellness and how stress and trauma can affect the decision-making process. Administrators must ensure that officers have access to tools and training to keep them safe.
  • Understanding Human and Cultural Diversity as it relates to the communities we protect and serve.
  • Understanding and addressing implicit or unconscious bias.
  • The impact of the Warrior and Guardian Mindset and the use of force vs the use of de-escalation skills.
Understanding crisis management and aftermath of a high-profile event involving officers and the members of the community.   
Thomas Gillan is Executive Director of The P S U Crisis Management and Training Group, Inc. As a certified law enforcement trainer, Thomas has developed law enforcement curriculums in the areas of Human Trafficking, Law Enforcement Stress, Trauma, Suicide, Crisis Negotiations, Investigations, New Recruits and Human Resource Issues. Mr. Gillan has received numerous awards and recognition for his work from The U. S. Department of Justice, The U. S. Attorney's Office, The FBI National Academy, The Florida Department of Juvenile Justice, The Florida Department of Corrections, The Florida Catholic Conference of Bishops, The Orange County Sheriff's Office and most recently The 2012 Trainer of The Year Award from The Florida Network of Victim Witness Services.

All members of the criminal justice and legal community (sworn and non-sworn), non-governmental social service providers, and other first responders. 

  • Missouri City Police Department
    3849 Cartwright Road
    Missouri City, Texas  77459

· Friday, August 10, 2018
· Class starts at 8:00 AM Sharp -  and ends at 5:00 PM (Local Time)
COST:     $199 per person

· Please follow the page prompts for quick, easy registration and confirmation.

·  Check made payable to:
   3681 Loma Farm Road
   Tallahassee, FL  32309
·  Purchase Order  
·  Credit Card payment made online at

· Upon submission of this registration, participants are responsible
  for payment of this course
· Please note that if you do not attend, you are still responsible for
· Substitutions may be made at any time by phone, e-mail or online
  at the registration site.  

Claude A. Pichard, Training Force USA
Phone:  850-251-1223