Nothing’s better than finding the perfect candidate and having them accept your job offer. And while their first day is exciting, it can also be nerve-wracking — particularly if the interview process was remote.

A new hire’s first few weeks and the onboarding process set the tone for their future at the company, so it’s crucial to make a great first impression.

Here’s how Virgin Pulse, a digital-first healthcare and wellbeing company, ensures its digital onboarding process is as inclusive as possible.

Prepare Before Day 1!

Ask what you can do beforehand.
Onboarding should start before the employee’s first day! Try asking your new hire, “What do you need from us to assist you?” This helps the employee feel welcome and cared for, before they even set foot into the workplace. It also opens the door for them to discuss an accommodation they may need, which will help everything go smoothly from day one.

Ask them for their preferred name and pronouns.
This is one of the easiest ways to get employees to feel comfortable, yet very few companies do it. By asking everyone for their preferred name and pronouns, it will help normalize it — and no one will feel singled out. This simple question will start off your relationship with a new employee on the right foot.